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Description
Endorsed by experts in child welfare, Unify stands out as a deployment-ready solution centered on experiences and outcomes, built upon the EMPOWER platform. This innovative tool complies with federal CCWIS mandates and provides child welfare agencies with efficiencies in an expedited manner. By leveraging the rapid deployment capabilities of a COTS solution, Unify significantly enhances outcomes for children and families. Furthermore, it operates on a robust and scalable HHS platform tailored to meet the specific requirements of HHS operations. Unify also offers the flexibility to be adapted for additional welfare areas, including juvenile and adult services, making it versatile. Its platform-agnostic nature allows for seamless integration with various business and technology strategies. Additionally, Unify streamlines standardized business process management that aligns with all regulatory obligations and contemporary practices. Designed for ease of deployment and implementation, the solution aligns with the technological skills commonly found within agencies. Moreover, it empowers these organizations to create custom interfaces using a consistent suite of system protocols and tools, ensuring a tailored approach to meet their unique needs. Overall, Unify provides a comprehensive framework that supports child welfare initiatives effectively and efficiently.
Description
Streamline : Comprehensive case management process and applicant view with one platform.
• Streamline the coordination of knowledge, communications, workflows, and resources to manage caseloads.
• Highly secure and can be deployed on a FedRAMP certified cloud with PCI, NIST and ADA compliance.
• Built-in fraud prevention and identity-proofing integrations.
• Become responsive and agile to satisfy the growing demands of citizens.
Transform : Resolve cases faster with real-time data and tools for collaboration and communication.
• Automate processes for increased productivity.
• Reduce operating costs.
• Automate processes for increased productivity and lower operating costs
• Make data-driven decisions and achieve greater ROI.
Engage:
• Collect customer data, but also understand it with 360-degree views, analytics, and reporting.
• AI/ML based document processing and customer service
• Better citizen engagement & communications.
• Improved service delivery to citizens
API Access
Has API
No
API Access
Has API
No
Integrations
Akoya
Yes
Cvent Event Management
Yes
DualEntry
Yes
Juspay
Yes
Ledge
Yes
Matter Center for Office 365
No
Microsoft 365
Yes
Microsoft SharePoint
Yes
Oracle PeopleSoft
No
Provisian
Yes
Integrations
Akoya
No
Cvent Event Management
No
DualEntry
No
Juspay
No
Ledge
No
Matter Center for Office 365
Yes
Microsoft 365
No
Microsoft SharePoint
No
Oracle PeopleSoft
Yes
Provisian
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
Contact Vendor
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
CITI
Country
United States
Website
www.citi-us.com/state-and-local/unify
Vendor Details
Company Name
Speridian Technologies
Founded
2003
Country
United States
Website
casexellence.speridian.com
Product Features
Human Services
Case Management
No
Certification & Licensing
No
Child Welfare Management
No
Document Management
No
Reporting & Statistics
No
Scheduling
No
Time Tracking
No
Training Management
No
Product Features
Social Work Case Management
Case Notes
No
Client Management
No
Document Management
No
Forms Management
No
Goal Setting / Tracking
No
Program Management
No
Referral Management
No
Reporting & Statistics
No
Scheduling
No
Volunteer Management
No
