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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Empower, the comprehensive HHS platform from CITI, facilitates efficient management and informed decision-making across a diverse array of health and human services. This platform is constructed on a foundation of extensive domain expertise developed through close collaboration with clients and end-users. Empower caters to both federal and state child welfare and benefit initiatives, encompassing areas such as child welfare, foster care, childcare, TANF, SNAP, and Head Start. Its eligibility rules engine is designed for swift configuration and application, aiding in eligibility assessments and enhancing decision-making processes in case management. With the capability for rapid deployment, the Empower platform supports all stages of the case management lifecycle. Built on state-of-the-art technology, it ensures longevity and broader program applicability, effectively minimizing the risk of obsolescence. Furthermore, all solutions created on the Empower platform are fully responsive, guaranteeing compatibility with all mobile devices. This responsiveness not only enhances user experience but also broadens access to essential services.

Description

Consolidate information regarding all clients and their respective activities across various services into a single database, enabling efficient tracking and reporting on care overlaps, including preventive services, domestic violence interventions, and health home placements. We recognize that your primary focus is on supporting families, and that every data entry represents a child, a parent, or a family facing challenges, each with their own unique narrative that deserves acknowledgment. Fulton Street Software is committed to delivering exceptional service, regardless of the size of the client. Our Client Support Team, positioned throughout New York State, offers comprehensive training, assistance with data conversion and implementation, and troubleshooting support as required. With a robust background spanning social services, finance, and system management, our team is well-equipped to communicate effectively with any department within your organization. We strive to ensure that our clients receive tailored solutions that truly meet their needs.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Microsoft 365 Yes 
Microsoft SharePoint Yes 

Integrations

Microsoft 365 No 
Microsoft SharePoint No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

CITI

Country

United States

Website

www.citi-us.com/state-and-local/empower

Vendor Details

Company Name

Fulton Street Software

Founded

2009

Country

United States

Website

www.fultonstreetsoftware.com

Product Features

Human Services

Case Management No 
Certification & Licensing No 
Child Welfare Management No 
Document Management No 
Reporting & Statistics No 
Scheduling No 
Time Tracking No 
Training Management No 

Product Features

Human Services

Case Management Yes 
Certification & Licensing Yes 
Child Welfare Management Yes 
Document Management No 
Reporting & Statistics Yes 
Scheduling No 
Time Tracking No 
Training Management Yes 

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