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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

CITI's Arise system serves as an advanced case management tool specifically designed to streamline and support child care subsidy processes at both State and County levels. Drawing on the extensive insights of current child care case managers and providers, Arise's architecture showcases a blend of industry knowledge and technological prowess. Operating on the Empower platform, Arise is characterized by its commitment to quality and innovation. It automates essential workflows, lightens the case loads of workers, and enhances the efficiency of case management. This leads to a notable elevation in the agency's care standards while simultaneously minimizing the time required for training. Additionally, it features a mobile-enabled inspection module that allows for the execution of inspections and the documentation of findings remotely. By automating and enforcing established business policies while incorporating new ones, Arise effectively manages enterprise governance. This innovative approach not only yields superior outcomes but also does so at reduced overall expenses. Moreover, the system promotes interoperability and collaboration among various governmental and enterprise systems, fostering a cohesive operational environment. The comprehensive capabilities of Arise position it as a transformative tool in the realm of child care management.

Description

Streamline : Comprehensive case management process and applicant view with one platform. • Streamline the coordination of knowledge, communications, workflows, and resources to manage caseloads. • Highly secure and can be deployed on a FedRAMP certified cloud with PCI, NIST and ADA compliance. • Built-in fraud prevention and identity-proofing integrations. • Become responsive and agile to satisfy the growing demands of citizens. Transform : Resolve cases faster with real-time data and tools for collaboration and communication. • Automate processes for increased productivity. • Reduce operating costs. • Automate processes for increased productivity and lower operating costs • Make data-driven decisions and achieve greater ROI. Engage: • Collect customer data, but also understand it with 360-degree views, analytics, and reporting. • AI/ML based document processing and customer service • Better citizen engagement & communications. • Improved service delivery to citizens

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Freu AI Yes 
Matter Center for Office 365 No 
Microsoft 365 Yes 
Microsoft SharePoint Yes 
Oracle PeopleSoft No 
Salesforce No 

Integrations

Freu AI No 
Matter Center for Office 365 Yes 
Microsoft 365 No 
Microsoft SharePoint No 
Oracle PeopleSoft Yes 
Salesforce Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

Contact Vendor
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

CITI

Country

United States

Website

www.citi-us.com/state-and-local/arise

Vendor Details

Company Name

Speridian Technologies

Founded

2003

Country

United States

Website

casexellence.speridian.com

Product Features

Child Care

Billing & Invoicing No 
Calendar Management No 
Check-in / Check-out No 
Child Care Center No 
Daily Reports No 
Employee Management No 
Food Program Records No 
For Preschools No 
Home-Based No 
Immunization Records No 
Lesson Plan Management No 
Mailing List Management No 
Menu Planning No 
Online Registration No 
Parent / Child Records No 
Parent Portal No 
Payment Processing No 
Photo Gallery No 
Text Messaging No 
Volunteer Management No 
Wait List Management No 

Product Features

Social Work Case Management

Case Notes No 
Client Management No 
Document Management No 
Forms Management No 
Goal Setting / Tracking No 
Program Management No 
Referral Management No 
Reporting & Statistics No 
Scheduling No 
Volunteer Management No 

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