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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Boosting customer satisfaction, driving revenue growth, and streamlining business operations are all within reach. Leverage the extensive capabilities, outstanding user experience, and versatile configuration options provided by CIS Infinity: automate tedious tasks, transition from paper-based methods to digital solutions, and enhance your revenue flow without incurring high customization costs. With CIS Infinity’s intuitive interface and integrated tools, you can access essential data and information precisely when you need it, ensuring top-notch customer service. Say goodbye to costly coding projects by utilizing the advanced configuration options available in CIS Infinity. Easily and swiftly adjust rules, rates, and actions as new needs arise. Effectively manage and streamline your utility operations with digitized systems that allow you to concentrate on your core business. With a proven track record of 25 years, over 150 successful implementations, and a team of industry experts, we stand as your reliable technology partner for ongoing success. Our commitment to innovation ensures that you will always have the support you need to thrive in a competitive landscape.

Description

Diversified Billing is one part of an integrated suite of software that includes fund accounting, payroll, permit, purchase order and depreciation software. Diversified Technology has been developing and supporting utility billing software for more than 30 years. Diversified Billing software is used by some 350 utilities across the county to generate more than 7 million utility bills annually. Diversified Billing is designed to help you accommplish two objectives.: 1. Significantly increase customer satisfaction and service., and 2. Allow your staff to utilize technology to work more efficiently. Customer service staff can provide top notch service when every scrap of customer account information is available from a single customer service screen. Customers can access their account information and pay bills 24/7 through an online portal. Billing staff will appreciate it when the Workflow Wizard sets up each of their processes exactly right every time. And they will love being able to request a re-read through our Mobile Work Orders software and get the new numbers back just as soon as the re-read is completed. Diversified Billing integrates with any accounting and any meter reading system.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AccuFund No 
Aplos No 
FastFund Online Accounting No 
MIP Cloud No 
QuickBooks Online No 
Sage Accounting No 

Integrations

AccuFund Yes 
Aplos Yes 
FastFund Online Accounting Yes 
MIP Cloud Yes 
QuickBooks Online Yes 
Sage Accounting Yes 

Pricing Details

$300000 one-time payment
Free Trial No 
Free Version No 

Pricing Details

$250/mo
Diversified Billing price based on number of customers billed. Concurrent users are unlimited.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Advanced Utility Systems

Country

United States

Website

www.advancedutility.com/solutions/infinity-cis

Vendor Details

Company Name

Diversified Technology Corp

Founded

2000

Country

United States

Website

www.diversifiedtechnology.com

Product Features

Utility Billing

ACH Payment Processing No 
Account Management Yes 
Billing & Invoicing Yes 
Cable No 
Collections Management Yes 
Customer Management Yes 
Electricity No 
Meter Management Yes 
Metered Billing Yes 
Move In / Move Out No 
Natural Gas No 
Non-Metered Billing Yes 
Online Payment Processing Yes 
Penalty / Cut-Off Processing Yes 
Rate Management Yes 
Service Call Management No 
Trash No 
Water No 
Work Order Management Yes 

Product Features

Payment Processing

ACH Check Transactions Yes 
Bitcoin Compatible No 
Debit Card Support Yes 
Gift Card Management No 
Mobile Payments Yes 
Online Payments Yes 
POS Transactions No 
Receipt Printing No 
Recurring Billing Yes 
Signature Capture Yes 

Utility Billing

ACH Payment Processing Yes 
Account Management Yes 
Billing & Invoicing Yes 
Cable Yes 
Collections Management Yes 
Customer Management Yes 
Electricity Yes 
Meter Management Yes 
Metered Billing Yes 
Move In / Move Out Yes 
Natural Gas Yes 
Non-Metered Billing Yes 
Online Payment Processing Yes 
Penalty / Cut-Off Processing Yes 
Rate Management Yes 
Service Call Management Yes 
Trash Yes 
Water Yes 
Work Order Management Yes 

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