Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Nodes deployed worldwide are interconnected with numerous networks to enhance performance. With redundant systems in hardware, software, transit, and management, the overall resilience is significantly strengthened. Enhanced DDoS defense is achieved through extensive over-provisioning and by absorbing attacks at their source. This results in quicker response times for your most valued clients. There is also improved shielding against international DDoS threats. You can easily add one or even thousands of domains within minutes. Additionally, there are over 5,400 global peering relationships and protection across forty-four top-level domains (TLDs) worldwide. Options for secondary, hybrid-cloud, and in-country services are available to meet diverse needs. This comprehensive approach ensures a robust infrastructure capable of adapting to the demands of modern internet challenges.
Description
An AI-driven voice filter enhances the clarity of offshore agents' voices during conversations, leading to significant improvements in customer satisfaction and sales performance. Tomato.ai offers a solution that softens accents, allowing for clearer communication during calls. As agents with Indian, Filipino, or other accents speak, customers perceive their words as being articulated more like those of native speakers, which enhances understanding and decreases frustration. This method is more effective and faster than traditional accent training, providing real-time improvements in agent intelligibility. By utilizing a speech filter, the overall customer experience is notably elevated, which also mitigates the negative treatment offshore agents may face due to their accents, thereby increasing retention rates among these employees. By enhancing the offshore customer experience, businesses can expand their offshoring capabilities, leading to cost savings and improved sales figures. Furthermore, the voice filter allows companies to consider hiring candidates who might have been overlooked due to their accents, broadening the talent pool and enriching workforce diversity.
API Access
Has API
No
API Access
Has API
No
Integrations
Avaya Cloud Office
No
Cisco CX Cloud
No
Genesys Cloud CX
No
Google Meet
No
Microsoft Teams
No
Zoom
No
Integrations
Avaya Cloud Office
Yes
Cisco CX Cloud
Yes
Genesys Cloud CX
Yes
Google Meet
Yes
Microsoft Teams
Yes
Zoom
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
CIRA
Founded
2000
Country
Canada
Website
www.cira.ca/cybersecurity-services/anycast-dns
Vendor Details
Company Name
Tomato.ai
Country
United States
Website
tomato.ai/