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features
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Description

Nodes deployed worldwide are interconnected with numerous networks to enhance performance. With redundant systems in hardware, software, transit, and management, the overall resilience is significantly strengthened. Enhanced DDoS defense is achieved through extensive over-provisioning and by absorbing attacks at their source. This results in quicker response times for your most valued clients. There is also improved shielding against international DDoS threats. You can easily add one or even thousands of domains within minutes. Additionally, there are over 5,400 global peering relationships and protection across forty-four top-level domains (TLDs) worldwide. Options for secondary, hybrid-cloud, and in-country services are available to meet diverse needs. This comprehensive approach ensures a robust infrastructure capable of adapting to the demands of modern internet challenges.

Description

An AI-driven voice filter enhances the clarity of offshore agents' voices during conversations, leading to significant improvements in customer satisfaction and sales performance. Tomato.ai offers a solution that softens accents, allowing for clearer communication during calls. As agents with Indian, Filipino, or other accents speak, customers perceive their words as being articulated more like those of native speakers, which enhances understanding and decreases frustration. This method is more effective and faster than traditional accent training, providing real-time improvements in agent intelligibility. By utilizing a speech filter, the overall customer experience is notably elevated, which also mitigates the negative treatment offshore agents may face due to their accents, thereby increasing retention rates among these employees. By enhancing the offshore customer experience, businesses can expand their offshoring capabilities, leading to cost savings and improved sales figures. Furthermore, the voice filter allows companies to consider hiring candidates who might have been overlooked due to their accents, broadening the talent pool and enriching workforce diversity.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Avaya Cloud Office No 
Cisco CX Cloud No 
Genesys Cloud CX No 
Google Meet No 
Microsoft Teams No 
Zoom No 

Integrations

Avaya Cloud Office Yes 
Cisco CX Cloud Yes 
Genesys Cloud CX Yes 
Google Meet Yes 
Microsoft Teams Yes 
Zoom Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

CIRA

Founded

2000

Country

Canada

Website

www.cira.ca/cybersecurity-services/anycast-dns

Vendor Details

Company Name

Tomato.ai

Country

United States

Website

tomato.ai/

Product Features

Product Features

Alternatives

Alternatives

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