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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

CIM’s innovative PEAK platform merges building intelligence with machine learning and expert engineering assistance, enhancing efficiency, sustainability, and comfort for various properties and sites. By integrating existing building data with automation and machine learning, PEAK offers enhanced visibility and control over your assets, enabling a collaborative and transparent workflow while allowing for the swift resolution of issues. Our dedicated data science team employs PEAK to continuously gather, monitor, and analyze both historical and real-time building data, utilizing advanced algorithms to identify, highlight, and prioritize areas of inefficiency, ultimately providing you with practical recommendations. Our top-tier engineers specializing in mechanical, mechatronic, and electrical systems collaborate with you to streamline and expedite the comprehensive process of detecting faults, diagnosing problems, and implementing solutions. Furthermore, we are committed to offering you continuous support and guidance on how to maximize the performance of your building sites and portfolios. Our goal is to ensure that you are always equipped with the insights needed to maintain optimal operational efficiency.

Description

Field Ascend offers a comprehensive field service management solution designed to streamline and automate essential operations for service-oriented businesses, including HVAC, plumbing, electrical services, lift/elevator maintenance, and facilities management, among others, by integrating features such as job scheduling, work order management, dispatch automation, customer relationship management (CRM), and both customer and self-service portals into a single cloud-based platform. This software enhances efficiency with intelligent job scheduling and auto-assignment that aligns tasks with the skills and locations of engineers, while also providing real-time tracking via GPS, managing timesheets with GPS auto-audit, and offering a robust mobile application that allows field engineers to access and update job information, capture images, obtain digital signatures, complete checklists, and record equipment status without the need for a signal. Furthermore, Field Ascend enables automated preventive maintenance scheduling, optimizes routes for better efficiency, and includes reporting and analytics dashboards, along with capabilities for managing purchase orders, inventory, CRM, and site data. By centralizing these various functionalities, the platform not only improves operational workflows but also enhances communication and service delivery for businesses in diverse sectors.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Google Sheets No 
Microsoft Excel No 
QuickBooks Online No 
Sage 100 No 
Xero No 

Integrations

Google Sheets Yes 
Microsoft Excel Yes 
QuickBooks Online Yes 
Sage 100 Yes 
Xero Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$13.53 per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

CIM

Founded

2009

Country

Australia

Website

cim.io/the-peak-platform/

Vendor Details

Company Name

Field Ascend

Country

United States

Website

field-ascend.com

Product Features

Facility Management

Asset Management No 
Commercial Properties No 
Equipment Management No 
Facility Scheduling No 
Incident Management Yes 
Inspection Management No 
Inventory Control No 
Maintenance Tracking No 
Preventive Maintenance No 
Residential Properties No 
Room Scheduling No 
Schools No 
Space Planning No 
Vendor Management No 
Visitor Management No 
Work Order Management Yes 

HVAC

Billing & Invoicing No 
Customer Database No 
Dispatch Management No 
Inventory Control No 
Job Management Yes 
Maintenance Scheduling No 
Mobile Access Yes 
Quotes / Estimates No 
Routing No 
Scheduling No 
Service History Tracking No 
Technician Management Yes 
Work Order Management Yes 

Sustainability

Audit Management Yes 
Benchmarking No 
Compliance Management No 
Corrective Actions (CAPA) No 
Emissions Management No 
Employee Training No 
Energy Management No 
Incident Management No 
KPIs Yes 
Performance Metrics Yes 
Stakeholder Engagement No 
Supplier Management No 
Waste Management No 

Product Features

Electrical Contractor

Billing & Invoicing Yes 
Commercial / Industrial Yes 
Contract Management Yes 
Customer Database Yes 
Electronic Signature Yes 
Mobile Access Yes 
Quotes / Estimates Yes 
Scheduling Yes 
Time Tracking Yes 
Work Order Management Yes 

Field Service Management

Billing & Invoicing Yes 
Contact Database Yes 
Contract Management Yes 
Customer Database Yes 
Dispatch Management Yes 
Electronic Signature Yes 
Inventory Management Yes 
Mobile Access Yes 
Payment Collection in the Field No 
Quotes / Estimates Yes 
Routing Yes 
Scheduling Yes 
Service History Tracking Yes 
Time Clock Yes 
Work Order Management Yes 

HVAC

Billing & Invoicing Yes 
Customer Database Yes 
Dispatch Management Yes 
Inventory Control Yes 
Job Management Yes 
Maintenance Scheduling Yes 
Mobile Access Yes 
Quotes / Estimates Yes 
Routing Yes 
Scheduling Yes 
Service History Tracking Yes 
Technician Management Yes 
Work Order Management Yes 

Plumbing

Billing & Invoicing Yes 
Customer Database Yes 
Dispatch Management Yes 
Inventory Control Yes 
Job Management Yes 
Mobile Access Yes 
Quotes / Estimates Yes 
Routing Yes 
Scheduling Yes 
Service History Tracking Yes 
Technician Management Yes 
Work Order Management Yes 

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