Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
CIM’s innovative PEAK platform merges building intelligence with machine learning and expert engineering assistance, enhancing efficiency, sustainability, and comfort for various properties and sites. By integrating existing building data with automation and machine learning, PEAK offers enhanced visibility and control over your assets, enabling a collaborative and transparent workflow while allowing for the swift resolution of issues. Our dedicated data science team employs PEAK to continuously gather, monitor, and analyze both historical and real-time building data, utilizing advanced algorithms to identify, highlight, and prioritize areas of inefficiency, ultimately providing you with practical recommendations. Our top-tier engineers specializing in mechanical, mechatronic, and electrical systems collaborate with you to streamline and expedite the comprehensive process of detecting faults, diagnosing problems, and implementing solutions. Furthermore, we are committed to offering you continuous support and guidance on how to maximize the performance of your building sites and portfolios. Our goal is to ensure that you are always equipped with the insights needed to maintain optimal operational efficiency.
Description
Field Ascend offers a comprehensive field service management solution designed to streamline and automate essential operations for service-oriented businesses, including HVAC, plumbing, electrical services, lift/elevator maintenance, and facilities management, among others, by integrating features such as job scheduling, work order management, dispatch automation, customer relationship management (CRM), and both customer and self-service portals into a single cloud-based platform. This software enhances efficiency with intelligent job scheduling and auto-assignment that aligns tasks with the skills and locations of engineers, while also providing real-time tracking via GPS, managing timesheets with GPS auto-audit, and offering a robust mobile application that allows field engineers to access and update job information, capture images, obtain digital signatures, complete checklists, and record equipment status without the need for a signal. Furthermore, Field Ascend enables automated preventive maintenance scheduling, optimizes routes for better efficiency, and includes reporting and analytics dashboards, along with capabilities for managing purchase orders, inventory, CRM, and site data. By centralizing these various functionalities, the platform not only improves operational workflows but also enhances communication and service delivery for businesses in diverse sectors.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Google Sheets
No
Microsoft Excel
No
QuickBooks Online
No
Sage 100
No
Xero
No
Integrations
Google Sheets
Yes
Microsoft Excel
Yes
QuickBooks Online
Yes
Sage 100
Yes
Xero
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$13.53 per month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
CIM
Founded
2009
Country
Australia
Website
cim.io/the-peak-platform/
Vendor Details
Company Name
Field Ascend
Country
United States
Website
field-ascend.com
Product Features
Facility Management
Asset Management
No
Commercial Properties
No
Equipment Management
No
Facility Scheduling
No
Incident Management
Yes
Inspection Management
No
Inventory Control
No
Maintenance Tracking
No
Preventive Maintenance
No
Residential Properties
No
Room Scheduling
No
Schools
No
Space Planning
No
Vendor Management
No
Visitor Management
No
Work Order Management
Yes
HVAC
Billing & Invoicing
No
Customer Database
No
Dispatch Management
No
Inventory Control
No
Job Management
Yes
Maintenance Scheduling
No
Mobile Access
Yes
Quotes / Estimates
No
Routing
No
Scheduling
No
Service History Tracking
No
Technician Management
Yes
Work Order Management
Yes
Sustainability
Audit Management
Yes
Benchmarking
No
Compliance Management
No
Corrective Actions (CAPA)
No
Emissions Management
No
Employee Training
No
Energy Management
No
Incident Management
No
KPIs
Yes
Performance Metrics
Yes
Stakeholder Engagement
No
Supplier Management
No
Waste Management
No
Product Features
Electrical Contractor
Billing & Invoicing
Yes
Commercial / Industrial
Yes
Contract Management
Yes
Customer Database
Yes
Electronic Signature
Yes
Mobile Access
Yes
Quotes / Estimates
Yes
Scheduling
Yes
Time Tracking
Yes
Work Order Management
Yes
Field Service Management
Billing & Invoicing
Yes
Contact Database
Yes
Contract Management
Yes
Customer Database
Yes
Dispatch Management
Yes
Electronic Signature
Yes
Inventory Management
Yes
Mobile Access
Yes
Payment Collection in the Field
No
Quotes / Estimates
Yes
Routing
Yes
Scheduling
Yes
Service History Tracking
Yes
Time Clock
Yes
Work Order Management
Yes
HVAC
Billing & Invoicing
Yes
Customer Database
Yes
Dispatch Management
Yes
Inventory Control
Yes
Job Management
Yes
Maintenance Scheduling
Yes
Mobile Access
Yes
Quotes / Estimates
Yes
Routing
Yes
Scheduling
Yes
Service History Tracking
Yes
Technician Management
Yes
Work Order Management
Yes
Plumbing
Billing & Invoicing
Yes
Customer Database
Yes
Dispatch Management
Yes
Inventory Control
Yes
Job Management
Yes
Mobile Access
Yes
Quotes / Estimates
Yes
Routing
Yes
Scheduling
Yes
Service History Tracking
Yes
Technician Management
Yes
Work Order Management
Yes