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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

We create groundbreaking and intelligent software products designed to enhance digital processes and streamline automation. By harnessing the power of Artificial Intelligence, we empower both strategic and tactical operations, and we are passionate about our work. Our mission is to help clients derive significant advantages from tailored business applications that utilize analytics, insights, and automation. We aim to transform data into actionable knowledge through German-engineered Artificial Intelligence technology. With over 20 years of experience in custom software development, we integrate scientific research with our proprietary technology stack in the realm of Artificial Intelligence. Our commitment to innovation and quality underpins every project we undertake. Each solution is crafted to adhere to the highest standards of quality and the latest technological advancements, ensuring maximum satisfaction for our clients. We emphasize immediate, customer-focused service, personalized consulting, and dedicated one-on-one support as vital components of successful business partnerships. Ultimately, our goal is to cultivate long-lasting relationships that foster growth and mutual success.

Description

Transforming customer engagement for the future, intelligent conversational interfaces enhance both commerce and customer satisfaction. By leveraging these tools, businesses can achieve increased revenues while simultaneously reducing engagement costs. Engaging in timely conversations with potential clients significantly boosts conversion rates and opens up new revenue streams. Context-aware dialogues tailored to individual circumstances help decrease customer churn and enhance lifetime value. A comprehensive solution that seamlessly integrates with point-of-sale and booking systems also contributes to cost reductions. This approach facilitates commerce across various channels, including SMS, Facebook Messenger, and voice assistants. Our team specializes in designing, constructing, and maintaining conversational interfaces and AI-driven chatbots tailored for offline enterprises globally. Experience heightened customer acquisition, large-scale personalization, and simplified processes that drive down expenses. Empower the future of customer engagement in offline commerce by exploiting advanced technologies in artificial intelligence and natural language understanding, ensuring businesses remain at the forefront of innovation. Ultimately, this strategic approach creates a more efficient and engaging shopping experience for customers.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon No 
Clover No 
Constant Contact No 
Facebook Messenger No 
Google No 
HubSpot CRM No 
HubSpot Customer Platform No 
Microsoft Azure No 
NVIDIA DRIVE No 
QuickBooks Online No 
Stripe No 
Twilio No 
Weebly No 

Integrations

Amazon Yes 
Clover Yes 
Constant Contact Yes 
Facebook Messenger Yes 
Google Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Microsoft Azure Yes 
NVIDIA DRIVE Yes 
QuickBooks Online Yes 
Stripe Yes 
Twilio Yes 
Weebly Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

CID

Founded

1997

Country

Germany

Website

cid.com

Vendor Details

Company Name

Voicy.ai

Country

United States

Website

www.voicy.ai/

Product Features

Data Management

Customer Data No 
Data Analysis No 
Data Capture No 
Data Integration No 
Data Migration No 
Data Quality Control No 
Data Security No 
Information Governance No 
Master Data Management No 
Match & Merge No 

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Conversational Marketing

Appointment Scheduling No 
Audience Segmentation No 
Chatbot No 
Email Automation No 
Group Messaging No 
Human Handover No 
Lead Distribution No 
Lead Qualification No 
Mobile Messaging No 
Multi-Channel Communication No 
Product Recommendations No 
Video Chat No 

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