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Average Ratings 0 Ratings
Description
CHATTERgo is an innovative AI-driven conversational platform designed to elevate the shopping journey within your store. In contrast to conventional e-commerce search functionalities that depend on precise keyword matching, CHATTERgo utilizes ChatGPT along with vector-based search methodologies to identify the most pertinent product information and content. Additionally, CHATTERgo is equipped to manage customer service inquiries, including requests for order fulfillment status, effectively serving as your store's around-the-clock concierge. Currently, CHATTERgo is compatible with Shopify, accessible through the Shopify App Store, and also supports Adobe Commerce (Magento) platforms, expanding its usability across various e-commerce environments. This versatility makes it a valuable asset for retailers looking to enhance customer engagement and satisfaction.
Description
We help brands pioneer conversational commerce by integrating chat apps, shop systems, and bots into one intuitive design. Introducing charles: the conversational commerce suite designed for consumer brands. For brands that want to build relationships and talk with their customers. Beautiful and intuitive UI that integrates commerce backend with messenger API's. Your product catalogue and checkout experiences can be integrated into conversational journeys. Get opt-ins, create subscriber lists, and notify your customers about new campaigns, products, restock, or shipment tracking. We help you convert website traffic into meaningful conversations that result in higher conversion rates and lower returns. Chat can be used for retention as well as acquisition, according to our belief. Your best customers can have a personal concierge at scale without the need to log in. Integrate with your customers' daily routines. Messenger apps are now 20% more popular than Social Networks.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
Shopify
Yes
Adobe Commerce
Yes
Dialogflow
No
Facebook Messenger
No
Google Business Profile
No
Magento
Yes
Spryker
No
WhatsApp
No
WooCommerce
No
iMessage
No
Integrations
Shopify
Yes
Adobe Commerce
No
Dialogflow
Yes
Facebook Messenger
Yes
Google Business Profile
Yes
Magento
No
Spryker
Yes
WhatsApp
Yes
WooCommerce
Yes
iMessage
Yes
Pricing Details
Free
Free Trial
No
Free Version
Yes
Pricing Details
Share some details about your situation for conversational commerce. We will reach out to you and follow-up on your individual case. 100% personalized. 👼
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
CHATTERgo
Founded
2013
Country
Hong Kong
Website
chattergo.com
Vendor Details
Company Name
Charles
Founded
2019
Country
Germany
Website
www.hello-charles.com
Product Features
Chatbot
Call to Action
No
Context and Coherence
No
Human Takeover
No
Inline Media / Videos
No
Machine Learning
No
Natural Language Processing
No
Payment Integration
No
Prediction
No
Ready-made Templates
No
Reporting / Analytics
No
Sentiment Analysis
No
Social Media Integration
No
Product Features
Chatbot
Call to Action
Yes
Context and Coherence
No
Human Takeover
Yes
Inline Media / Videos
No
Machine Learning
No
Natural Language Processing
No
Payment Integration
Yes
Prediction
No
Ready-made Templates
Yes
Reporting / Analytics
Yes
Sentiment Analysis
No
Social Media Integration
Yes
Conversational AI
Code-free Development
Yes
Contextual Guidance
No
For Developers
No
Intent Recognition
No
Multi-Languages
Yes
Omni-Channel
Yes
On-Screen Chats
No
Pre-configured Bot
Yes
Reusable Components
No
Sentiment Analysis
No
Speech Recognition
No
Speech Synthesis
No
Virtual Assistant
No
Conversational Marketing
Appointment Scheduling
No
Audience Segmentation
Yes
Chatbot
Yes
Email Automation
No
Group Messaging
No
Human Handover
Yes
Lead Distribution
No
Lead Qualification
No
Mobile Messaging
Yes
Multi-Channel Communication
Yes
Product Recommendations
Yes
Video Chat
No
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
Yes
Live Chat
Yes
Performance Metrics
Yes
Queue Management
No
Self Service Portal
Yes
Social Media Integration
Yes
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No
Social Selling
Automated Publishing
No
Compliance Management
No
Content Discovery
No
Content Management
Yes
Employee Advocacy
No
Gamification
No
Lead Engagement
Yes
Performance Metrics
Yes
Pre-Approved Content Library
Yes
Single Sign On
Yes
Social Media Monitoring
No
WhatsApp Marketing
API
Yes
Alerts
Yes
Autoresponder
Yes
Bulk Messaging
Yes
Campaign Management
Yes
Contact Management
Yes
Multi-Language Support
Yes
Reporting / Analytics
Yes