Compare CHARMS vs. Notehouse

CHARMS is a secure online case management system that manages all aspects of record-keeping for foster care, adoptions, children residential, supported housing, residential family centers, foster carer recruitment hubs and other care services. SCN is a non-profit organisation and will always be privately owned. It is based on the sociocracy principles, so that all employees and customers are a part of the CHARMS Community and its growth and progress. Everyone - employees and customers, suppliers, and most importantly, CHARMS users - has a say on what CHARMS should do. We want to make sure that educators, social workers and other care providers, as well as support staff, can focus on their work knowing that CHARMS will protect their sensitive information.

Notehouse is a lightweight, secure, cloud-based system built for organizations that rely on narrative documentation. The platform delivers a streamlined environment for recording and retrieving human-services and client interaction notes without the overhead of a full CRM or case-management suite. The core architecture centers on fast, structured narrative entries with full authorship attribution, timestamps, and robust search and filtering capabilities. A minimal UI ensures low friction for users while maintaining consistent data integrity across teams. Custom tagging and persistent notes enable flexible categorization and operational tracking without introducing schema complexity. Data protection is engineered into the platform from the ground up. Notehouse uses two-sided encryption, HIPAA-compliant infrastructure, isolated database environments, and regular third-party security audits to maintain strict privacy standards and safeguard sensitive information. Designed for reliability and ease of adoption, Notehouse offers a focused alternative to feature-heavy CRMs—prioritizing speed, clarity, and secure data handling for teams that need dependable narrative documentation at scale.