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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

CFG offers a comprehensive range of products that enable clients of banks and financial institutions to oversee their accounts and explore additional services remotely through either computers or mobile devices. Additionally, it features a successful AI-driven Financial Chatbot that effectively manages over 500 typical banking inquiries and tasks since its introduction. The platform also equips financial entities with innovative delivery channels for their offerings, significantly lowering operational costs while ensuring high availability and security. Designed with a mobile-first approach, it is customizable to reflect corporate branding and adheres to all international security regulations. Companies benefit from an administrative user system that allows them to define access policies for their platforms. Furthermore, additional users can be classified into operational roles, authorizers, or read-only, which helps maintain comprehensive control over transactions. Each user is granted individualized access with the ability to set specific transactional limits per account, ensuring tailored security and operational efficiency. This robust framework ultimately enhances the client experience while optimizing business processes for financial institutions.

Description

Real-time automated access to financial data is essential in the contemporary digital landscape. Modern banking customers increasingly expect instant availability of their financial information, and FIS’ telephone banking solutions and software are tailored to meet this demand by offering seamless access anytime and anywhere. With user-friendly menus and customizable options, our phone banking service prioritizes delivering an exceptional experience for your clientele. FIS is committed to staying at the forefront of industry advancements, empowering businesses across various sectors, including merchants, banking, and capital markets, to navigate the rapidly changing competitive environment and enhance their growth and operational effectiveness. As a crucial player in global commerce and financial transactions, FIS is dedicated to fostering the success of businesses and communities by innovating the methods through which the world engages in payments, banking, and investments, proudly serving over 20,000 clients and more than a million merchants. Our mission is to continuously evolve and improve how financial services are delivered, ensuring that we remain a trusted partner in our clients' journeys toward achieving their goals.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ARGO No 
CXInfinity No 
Charge-off Loan Tracker No 
CoreConnect Foundation No 
Flawnter Yes 
IQService No 
Kinective Bridge No 
Sandbox Banking No 
SkyStem ART No 
VEVS Boat Rental Software No 
iVision Plus No 

Integrations

ARGO Yes 
CXInfinity Yes 
Charge-off Loan Tracker Yes 
CoreConnect Foundation Yes 
Flawnter No 
IQService Yes 
Kinective Bridge Yes 
Sandbox Banking Yes 
SkyStem ART Yes 
VEVS Boat Rental Software Yes 
iVision Plus Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Ladonware

Country

United States

Website

es.ladonware.com/cfg

Vendor Details

Company Name

FIS

Founded

1968

Country

United States

Website

www.fisglobal.com/en/banking-solutions/digital-channel-and-core/telephone-banking

Product Features

Mobile Banking

Bill Payment Yes 
Biometric Yes 
Cash Management No 
Chat / Messaging No 
Cross Selling Functionality Yes 
Digital Wallet No 
P2P Payments Yes 
Remote Deposit Yes 
SMS Banking No 
Transaction Monitoring Yes 
Voice Banking No 

Online Banking

Brokerage No 
Cash Management No 
Chat / Messaging No 
Credit Card Management Yes 
Electronic Statements Yes 
Fraud Detection Yes 
Loan Management No 
Marketing Automation Yes 
Retail Banking Yes 
Single Sign On Yes 
Transaction Monitoring Yes 

Product Features

Mobile Banking

Bill Payment Yes 
Biometric No 
Cash Management No 
Chat / Messaging Yes 
Cross Selling Functionality No 
Digital Wallet Yes 
P2P Payments Yes 
Remote Deposit Yes 
SMS Banking No 
Transaction Monitoring Yes 
Voice Banking No 

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