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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

By configuring this feature within your CFAST, you unlock a powerful and user-friendly tool at your disposal. This allows you to efficiently manage the connections between orders and incidents across various services. You can enter, track, resolve, and finalize all communications related to incidents while adhering to diverse standards. Additionally, it enables you to generate both manual and internal incidents as needed. Conduct tests to determine the most suitable services for your clients. Integrating your CFAST will help centralize your order management system effectively. The system interprets files and presents the information within a user-friendly interface. You will receive notifications from your CFAST regarding all essential details you need to be aware of. Moreover, this feature ensures that your incident management process is streamlined and organized, enhancing overall operational efficiency.

Description

Employee File Management encompasses essential details about each staff member, including their address, phone numbers, job title, and manager identification. There is no restriction on the number of employee files that can be entered, allowing for comprehensive management of all personnel information. Additionally, the system oversees Employee Training and Certifications, monitoring expiration dates to ensure compliance and skill retention. Notifications via CSP Plus are sent ahead of time, prompting retraining before any certification lapses. You can also upload relevant Supporting Files to maintain thorough records. In the case of incidents or infractions, which typically imply fault, generating an incident report in CSP Plus will automatically create a disciplinary record for any employees involved. Employees who possess a subscription and a login are empowered to initiate a Work Order, with the added option to create a custom PRE-Fix for their orders. Users can input the necessary parts and supplies needed for task completion, and the system will notify the appropriate Employee via email regarding the new Work Order. Furthermore, should an issue arise during an Inspection, the Manager has the capability to initiate a new Work Order directly from the inspection findings, thereby streamlining the resolution process. This system ensures efficient communication and organization for all employee-related tasks and incidents.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Gestion Systèmes Télécom

Founded

2008

Country

France

Website

www.gestionsystemestelecom.fr/telecom-billing.html

Vendor Details

Company Name

CSP Web-Based Management

Founded

2008

Country

Canada

Website

www.compliancesolutionsplus.com

Product Features

Billing and Provisioning

Billing & Invoicing Yes 
Carrier Access Billing Yes 
Contract Management No 
Customer Accounts Yes 
Customizable Billing Yes 
Flexible Rate Tables Yes 
Internet Yes 
Order Management No 
Post-Paid Systems Yes 
Pre-Paid Systems No 
Provisioning Yes 
Rating Yes 
Self Service Portal Yes 
Service Order System No 
VoIP Yes 

Product Features

Fleet Management

Dispatch Management No 
Employee Management Yes 
Fuel Management No 
GPS Tracking Yes 
Incident Reporting Yes 
Inspection Management Yes 
Inventory Management Yes 
Maintenance Management Yes 
Mileage Tracking Yes 
Motor Pool No 
Routing No 
Tire Management Yes 
VIN Lookup Yes 
Work Order Management Yes 

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