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Description
By configuring this feature within your CFAST, you unlock a powerful and user-friendly tool at your disposal. This allows you to efficiently manage the connections between orders and incidents across various services. You can enter, track, resolve, and finalize all communications related to incidents while adhering to diverse standards. Additionally, it enables you to generate both manual and internal incidents as needed. Conduct tests to determine the most suitable services for your clients. Integrating your CFAST will help centralize your order management system effectively. The system interprets files and presents the information within a user-friendly interface. You will receive notifications from your CFAST regarding all essential details you need to be aware of. Moreover, this feature ensures that your incident management process is streamlined and organized, enhancing overall operational efficiency.
Description
Employee File Management encompasses essential details about each staff member, including their address, phone numbers, job title, and manager identification. There is no restriction on the number of employee files that can be entered, allowing for comprehensive management of all personnel information. Additionally, the system oversees Employee Training and Certifications, monitoring expiration dates to ensure compliance and skill retention. Notifications via CSP Plus are sent ahead of time, prompting retraining before any certification lapses. You can also upload relevant Supporting Files to maintain thorough records. In the case of incidents or infractions, which typically imply fault, generating an incident report in CSP Plus will automatically create a disciplinary record for any employees involved. Employees who possess a subscription and a login are empowered to initiate a Work Order, with the added option to create a custom PRE-Fix for their orders. Users can input the necessary parts and supplies needed for task completion, and the system will notify the appropriate Employee via email regarding the new Work Order. Furthermore, should an issue arise during an Inspection, the Manager has the capability to initiate a new Work Order directly from the inspection findings, thereby streamlining the resolution process. This system ensures efficient communication and organization for all employee-related tasks and incidents.
API Access
Has API
Yes
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Gestion Systèmes Télécom
Founded
2008
Country
France
Website
www.gestionsystemestelecom.fr/telecom-billing.html
Vendor Details
Company Name
CSP Web-Based Management
Founded
2008
Country
Canada
Website
www.compliancesolutionsplus.com
Product Features
Billing and Provisioning
Billing & Invoicing
Yes
Carrier Access Billing
Yes
Contract Management
No
Customer Accounts
Yes
Customizable Billing
Yes
Flexible Rate Tables
Yes
Internet
Yes
Order Management
No
Post-Paid Systems
Yes
Pre-Paid Systems
No
Provisioning
Yes
Rating
Yes
Self Service Portal
Yes
Service Order System
No
VoIP
Yes
Product Features
Fleet Management
Dispatch Management
No
Employee Management
Yes
Fuel Management
No
GPS Tracking
Yes
Incident Reporting
Yes
Inspection Management
Yes
Inventory Management
Yes
Maintenance Management
Yes
Mileage Tracking
Yes
Motor Pool
No
Routing
No
Tire Management
Yes
VIN Lookup
Yes
Work Order Management
Yes