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Average Ratings 0 Ratings
Description
CES BLUE is a cloud-hosted back-office platform designed for retail energy companies that need integrated transaction processing, customer data management, billing, accounts receivable, and analytics. Its EDI management capabilities automate customer enrollment, usage processing, billing transactions, and other electronic exchanges with utilities and market participants. Built-in error detection and work queues help operations teams identify transaction problems and manage corrections more efficiently. The billing engine provides menu-driven configuration so retailers can support different energy products, customer arrangements, and complex billing requirements. It also integrates with wholesale market databases and ISO settlement reporting systems to connect billing activity with broader energy market operations. Reporting, business intelligence dashboards, and advanced data analytics give users visibility into operational and financial performance. CES BLUE uses a web-hosted architecture with APIs and database integrations that allow the platform to connect with existing upstream and downstream applications. An AI chatbot trained on system documentation provides users with on-demand assistance and can support platform self-training. CES BLUE is intended for retail energy providers seeking a scalable SaaS environment for consolidating back-office processes while improving automation, flexibility, and operational efficiency.
Description
When investing in a software solution, maximizing its utility is crucial. This is precisely why, despite PathFinder's initial focus as an EDI tool, we have progressively enhanced it into a comprehensive solution that facilitates data movement both externally and internally. We refer to this as our Data Exchange Solution. Data exchange encompasses any situation that necessitates the transfer of electronic business documents between distinct computer systems in a controlled, monitored, and reliable manner. The most prevalent application is Electronic Data Interchange (EDI), which involves the transfer of business documents like orders, invoices, and dispatch notes in established formats between different companies or within inter-company transactions. A significant portion of our clientele relies on PathFinder for this specific purpose. It adeptly manages both traditional delimited EDI standards and contemporary XML formats, and it even offers conversion capabilities between the two should you need it. Furthermore, the versatility of this solution allows businesses to streamline their processes and enhance overall efficiency.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Customized Energy Solutions
Founded
1998
Country
United States
Website
www.ces-ltd.com
Vendor Details
Company Name
Orion Solutions
Founded
1999
Country
United Kingdom
Website
www.orionltd.co.uk/products/pathfinder/
Product Features
EDI
AS2 Applications
No
AS2 Specification Compliance
No
Archiving & Retention
No
Certificate Management
No
Configuration Data Searching
No
Data Format Translator
No
Flexible Licensing
No
Full Logging
No
Labeling
No
Utility Billing
ACH Payment Processing
No
Account Management
No
Billing & Invoicing
No
Cable
No
Collections Management
No
Customer Management
No
Electricity
No
Meter Management
No
Metered Billing
No
Move In / Move Out
No
Natural Gas
No
Non-Metered Billing
No
Online Payment Processing
No
Penalty / Cut-Off Processing
No
Rate Management
No
Service Call Management
No
Trash
No
Water
No
Work Order Management
No
Product Features
EDI
AS2 Applications
Yes
AS2 Specification Compliance
Yes
Archiving & Retention
Yes
Certificate Management
Yes
Configuration Data Searching
Yes
Data Format Translator
Yes
Flexible Licensing
Yes
Full Logging
Yes
Labeling
Yes