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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

CEDEX Technologies is a prominent chatbot development firm located in Kerala, India. Our passionate team consists of specialists in both chatbots and voicebots, committed to creating tailored solutions that align with our clients' specific business needs. We focus on designing, developing, and training sophisticated chatbots and voice applications that possess conversational skills, contextual awareness, and distinctive personality traits. As the chatbot landscape rapidly advances, these tools are anticipated to take over roles traditionally held by humans in sectors such as customer service, e-commerce, entertainment, news dissemination, delivery logistics, and corporate communication. While the concept of developing chatbots may appear straightforward, crafting one that truly fulfills particular business objectives demands the proficiency of a skilled development team. Our chatbots are capable of providing round-the-clock assistance to your customers, ensuring they never experience off days or frustration, which ultimately enhances customer support. Furthermore, chatbots can efficiently automate repetitive tasks, ensuring they are executed promptly and accurately, thereby streamlining operations and freeing up human resources for more complex challenges.

Description

Your web application will feature a chatbot that is well-versed in your platform and has access to all pertinent account information for users. Additionally, employees can utilize a dedicated team member to clarify questions related to your organization's procedures and policies, enhancing internal communication. Guests will also benefit from the convenience of texting a special number to receive answers, make reservations, and more. Unlimited chatbots can be created within your account, allowing for tailored interactions. HappyML prioritizes the safety of your data through cutting-edge privacy and security protocols. You will have the power to manage any chatbot interaction at your discretion, ensuring that you can intervene when necessary. Furthermore, by monitoring chatbot interactions, you can maintain a high standard of response quality and customer satisfaction. This comprehensive approach will not only streamline operations but also enhance user experience across the board.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS) No 
Asana No 
Chatfuel Yes 
Dialogflow Yes 
Google Calendar No 
Google Docs No 
Google Drive No 
IBM Watson Yes 
Kik Yes 
Magento Yes 
Manychat Yes 
Microsoft Word No 
PrestaShop Yes 
QuickBooks Online No 
Salesforce No 
Skype Yes 
Telegram Yes 
WooCommerce Yes 
WordPress No 
Workday Extend No 

Integrations

Amazon Web Services (AWS) Yes 
Asana Yes 
Chatfuel No 
Dialogflow No 
Google Calendar Yes 
Google Docs Yes 
Google Drive Yes 
IBM Watson No 
Kik No 
Magento No 
Manychat No 
Microsoft Word Yes 
PrestaShop No 
QuickBooks Online Yes 
Salesforce Yes 
Skype No 
Telegram No 
WooCommerce No 
WordPress Yes 
Workday Extend Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$19 per month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

CEDEX Technologies

Founded

2015

Country

India

Website

cedextech.com

Vendor Details

Company Name

HappyML

Founded

2023

Website

www.happyml.com

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

Online Ordering

Integrated Gift Cards No 
Menu / Product View No 
Mobile Ordering No 
Push Notifications No 
Reporting / Analytics No 
Rewards / Loyalty Program No 
Secure Payment Processing No 
Store Locator No 
White-Label No 

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

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