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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

CEDEX Technologies is a prominent chatbot development firm located in Kerala, India. Our passionate team consists of specialists in both chatbots and voicebots, committed to creating tailored solutions that align with our clients' specific business needs. We focus on designing, developing, and training sophisticated chatbots and voice applications that possess conversational skills, contextual awareness, and distinctive personality traits. As the chatbot landscape rapidly advances, these tools are anticipated to take over roles traditionally held by humans in sectors such as customer service, e-commerce, entertainment, news dissemination, delivery logistics, and corporate communication. While the concept of developing chatbots may appear straightforward, crafting one that truly fulfills particular business objectives demands the proficiency of a skilled development team. Our chatbots are capable of providing round-the-clock assistance to your customers, ensuring they never experience off days or frustration, which ultimately enhances customer support. Furthermore, chatbots can efficiently automate repetitive tasks, ensuring they are executed promptly and accurately, thereby streamlining operations and freeing up human resources for more complex challenges.

Description

Enhance your business operations with AI-driven chatbots designed to elevate customer satisfaction, increase sales, provide immediate responses, and conserve your valuable time—no coding skills required. To train the chatbot effectively, input various resources such as website links or sitemap URLs, upload documents in formats like PDF, Microsoft Word, and TXT, or even enter information manually, allowing for the inclusion of numerous data sources. The chatbot will utilize all provided resources to self-train. By equipping the chatbot with your specific business information, including website content and knowledge bases, it can adeptly address customer inquiries and resolve issues promptly. This capability not only ensures accurate and swift responses to customer questions but also significantly lightens the burden on your customer support team, allowing them to focus on more complex tasks. Ultimately, this leads to a more streamlined and efficient customer service experience.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

PrestaShop Yes 
Axis LMS No 
Chatfuel Yes 
Chatlease No 
Dialogflow Yes 
Facebook Messenger Yes 
GPT-3.5 No 
GPT-4 No 
Magento Yes 
Manychat Yes 
Microsoft Word No 
OpenAI No 
Shopify No 
Slack Yes 
Squarespace No 
Telegram Yes 
Wit.ai Yes 
Wix No 
WooCommerce Yes 
WordPress No 

Integrations

PrestaShop Yes 
Axis LMS Yes 
Chatfuel No 
Chatlease Yes 
Dialogflow No 
Facebook Messenger No 
GPT-3.5 Yes 
GPT-4 Yes 
Magento No 
Manychat No 
Microsoft Word Yes 
OpenAI Yes 
Shopify Yes 
Slack No 
Squarespace Yes 
Telegram No 
Wit.ai No 
Wix Yes 
WooCommerce No 
WordPress Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$15 per month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

CEDEX Technologies

Founded

2015

Country

India

Website

cedextech.com

Vendor Details

Company Name

Chatling

Website

chatling.ai/

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

Online Ordering

Integrated Gift Cards No 
Menu / Product View No 
Mobile Ordering No 
Push Notifications No 
Reporting / Analytics No 
Rewards / Loyalty Program No 
Secure Payment Processing No 
Store Locator No 
White-Label No 

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

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