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Description
CDK provides a unified, SOC 2-compliant dealership software solutions designed to simplify dealership operations, improve profitability and create a better customer experience across every department. Instead of relying on disconnected tools for Sales, Service, Inventory and Accounting, CDK brings everything together in one place through the CDK Dealership Xperience Platform.
CDK offers six connected suites inside the Dealership Xperience Platform, each one solving for a specific area of dealership operations:
• Foundations Suite: Ideal for enterprise and multistore dealers, this suite delivers advanced Accounting, DMS functionality, centralized management and CDK SimplePay for smooth deal workflows.
• Fundamentals Suite: Created for independent dealerships and smaller franchise operations, the Fundamentals Suite offers streamlined core tools with the same data connectivity as the Foundations Suite.
• Vehicle Inventory Suite: Uses AI and real-time market insights to help dealers source, price and manage inventory more effectively and profitably.
• Modern Retail Suite: Combines CRM, Digital Retailing and F&I workflows so customers can start buying online and complete the process in the dealership without rework.
• Fixed Operations Suite: Supports Service and Parts departments with communication tools like video and texting, accurate estimates and to-the-penny Service pricing.
• Intelligence Suite: Brings advanced analytics, forecasting and performance visibility across departments so decision-making is faster and more data-driven.
Dealers choose CDK for its ability to connect once-separate systems, support day-to-day operations, and provide measurable improvements in efficiency, profitability and customer satisfaction.
Description
Boost your profits with a comprehensive service experience solution designed to enhance every aspect of your dealership. Are you prepared to elevate your dealership's revenue from fixed operations? Foster customer loyalty through a unified service experience platform. Xtime significantly improves customer retention by revolutionizing the ownership experience for automotive manufacturers and service departments at dealerships, leading to higher satisfaction and increased profitability for dealers. This software solution is tailored to provide the experience that consumers seek, focusing on value, convenience, and trust. Xtime has introduced Spectrum, the first fully integrated, cloud-based management software for auto repair shops that empowers dealerships to deliver an exceptional automotive ownership journey, transforming first-time customers into loyal repeat buyers. From the initial interaction to the checkout process and beyond, Spectrum ensures a premium automotive service experience that meets customer expectations while driving the necessary growth for automotive parts and service operations. In an ever-evolving market, embracing such innovative solutions can set your dealership apart from the competition.
API Access
Has API
No
API Access
Has API
No
Integrations
Numa
Yes
Pam
Yes
Spyne
Yes
Volie
Yes
ADAM DMS
No
AutoRaptor CRM
Yes
Braintree
No
Dealer-FX
Yes
Dealer.com
No
DealersLink
Yes
Integrations
Numa
Yes
Pam
Yes
Spyne
Yes
Volie
Yes
ADAM DMS
Yes
AutoRaptor CRM
No
Braintree
Yes
Dealer-FX
No
Dealer.com
Yes
DealersLink
No
Pricing Details
Please contact CDK Global for pricing details.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
CDK Global
Founded
1974
Country
United States
Website
www.cdkglobal.com
Vendor Details
Company Name
Cox Automotive
Founded
2014
Country
United States
Website
xtime.com
Product Features
Auto Dealer
Accounting
Yes
Buy-Here-Pay-Here
No
Collections Management
No
Contact Database
Yes
Customer Database
Yes
Document Management
Yes
F&I Management
Yes
Financing Management
Yes
Form Printing
Yes
Inventory Management
Yes
Lease Management
Yes
New Car Dealer
Yes
New Car Lot
Yes
Online Inventory
No
Parts Management
Yes
Sales Management
Yes
Service Department
Yes
Used Car Lot
Yes
Website Integration
Yes
Auto Dealer Accounting
Buy-Here-Pay-Here
No
Collections Management
Yes
Expense Management
Yes
Financing Management
Yes
Inventory Management
Yes
Lease-Here-Pay-Here
No
Parts Management
Yes
Payroll Management
Yes
Recurring Billing
Yes
Sales Management
Yes
Sales Tax Management
Yes
Service Department
Yes
Automotive CRM
Call Logging
Yes
Contact Management
Yes
Customer Support
Yes
Inventory Management
Yes
Lease Management
Yes
List Management
Yes
Marketing Automation
Yes
Product Catalog
Yes
Quotes / Proposals
Yes
Service Department Management
Yes
Showroom Management
Yes
Territory Management
Yes
Dealership Management
Accounting
Yes
Auto Dealerships
No
Collections Management
No
Contact Database
No
Customer Database
No
Document Management
Yes
Equipment Dealerships
No
F&I Management
Yes
Financing Management
No
Form Printing
Yes
Lease Management
No
Marine Dealerships
No
Online Inventory
No
Parts Management
Yes
Powersports Dealerships
No
RV Dealerships
No
Service Department
Yes
Trailer Dealerships
No
Used Car Dealerships
No
Website Integration
No
Product Features
Auto Repair
Billing & Invoicing
No
CRM
No
Digital Vehicle Inspections (DVI)
No
Inventory Management
No
Labor Rates
No
Maintenance Scheduling
No
Parts Management
No
Quotes / Estimates
No
Service History
No
VIN Lookup
No
Vehicle Tracking
No
Work Order Management
No