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Description
CDK provides a unified, SOC 2-compliant dealership software solutions designed to simplify dealership operations, improve profitability and create a better customer experience across every department. Instead of relying on disconnected tools for Sales, Service, Inventory and Accounting, CDK brings everything together in one place through the CDK Dealership Xperience Platform.
CDK offers six connected suites inside the Dealership Xperience Platform, each one solving for a specific area of dealership operations:
• Foundations Suite: Ideal for enterprise and multistore dealers, this suite delivers advanced Accounting, DMS functionality, centralized management and CDK SimplePay for smooth deal workflows.
• Fundamentals Suite: Created for independent dealerships and smaller franchise operations, the Fundamentals Suite offers streamlined core tools with the same data connectivity as the Foundations Suite.
• Vehicle Inventory Suite: Uses AI and real-time market insights to help dealers source, price and manage inventory more effectively and profitably.
• Modern Retail Suite: Combines CRM, Digital Retailing and F&I workflows so customers can start buying online and complete the process in the dealership without rework.
• Fixed Operations Suite: Supports Service and Parts departments with communication tools like video and texting, accurate estimates and to-the-penny Service pricing.
• Intelligence Suite: Brings advanced analytics, forecasting and performance visibility across departments so decision-making is faster and more data-driven.
Dealers choose CDK for its ability to connect once-separate systems, support day-to-day operations, and provide measurable improvements in efficiency, profitability and customer satisfaction.
Description
Our industry-leading automotive eCommerce platform is supported by expert strategy, design, and support. We have access to product data from over 1000 brands, so you don't have to worry about complicated patches, updates, or other third-party headaches. Our creative team is an award-winning team that will create a high-performance, visually stunning store that shows the commitment and value your brand deserves. We are there for you, like a wingman or a bodyguard. You can reach a dedicated eCommerce professional at any time for support and guidance. Our team has over 100,000 hours of experience in the day to-day operations of successful eCommerce businesses like yours. We want to be your partner in a long-lasting, successful eCommerce business partnership.
API Access
Has API
No
API Access
Has API
No
Integrations
Fleet by BEEM
Yes
Affirm
No
Bitesize
Yes
Edge
Yes
Elite EXTRA
Yes
Handwrytten
Yes
ImEX Online
Yes
Kimoby
Yes
Pam
Yes
Reputation.com
Yes
Integrations
Fleet by BEEM
No
Affirm
Yes
Bitesize
No
Edge
No
Elite EXTRA
No
Handwrytten
No
ImEX Online
No
Kimoby
No
Pam
No
Reputation.com
No
Pricing Details
Please contact CDK Global for pricing details.
Free Trial
No
Free Version
No
Pricing Details
$549.00/month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
CDK Global
Founded
1974
Country
United States
Website
www.cdkglobal.com
Vendor Details
Company Name
Web Shop Manager
Founded
2000
Country
United States
Website
webshopmanager.com
Product Features
Auto Dealer
Accounting
Yes
Buy-Here-Pay-Here
No
Collections Management
No
Contact Database
Yes
Customer Database
Yes
Document Management
Yes
F&I Management
Yes
Financing Management
Yes
Form Printing
Yes
Inventory Management
Yes
Lease Management
Yes
New Car Dealer
Yes
New Car Lot
Yes
Online Inventory
No
Parts Management
Yes
Sales Management
Yes
Service Department
Yes
Used Car Lot
Yes
Website Integration
Yes
Auto Dealer Accounting
Buy-Here-Pay-Here
No
Collections Management
Yes
Expense Management
Yes
Financing Management
Yes
Inventory Management
Yes
Lease-Here-Pay-Here
No
Parts Management
Yes
Payroll Management
Yes
Recurring Billing
Yes
Sales Management
Yes
Sales Tax Management
Yes
Service Department
Yes
Automotive CRM
Call Logging
Yes
Contact Management
Yes
Customer Support
Yes
Inventory Management
Yes
Lease Management
Yes
List Management
Yes
Marketing Automation
Yes
Product Catalog
Yes
Quotes / Proposals
Yes
Service Department Management
Yes
Showroom Management
Yes
Territory Management
Yes
Dealership Management
Accounting
Yes
Auto Dealerships
No
Collections Management
No
Contact Database
No
Customer Database
No
Document Management
Yes
Equipment Dealerships
No
F&I Management
Yes
Financing Management
No
Form Printing
Yes
Lease Management
No
Marine Dealerships
No
Online Inventory
No
Parts Management
Yes
Powersports Dealerships
No
RV Dealerships
No
Service Department
Yes
Trailer Dealerships
No
Used Car Dealerships
No
Website Integration
No
Product Features
eCommerce
CRM
Yes
Catalog Management
Yes
Channel Management
No
Customer Accounts
Yes
Data Security
Yes
Email Marketing
No
Inventory Management
Yes
Kitting
Yes
Loyalty Program
No
Mobile Access
Yes
Multi-Store Management
Yes
Order Management
Yes
Product Configurator
Yes
Promotions Management
Yes
Returns Management
Yes
Reviews Management
Yes
SEO Management
Yes
Shopping Cart
Yes
Templates
Yes
