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Description
CDK provides a unified, SOC 2-compliant dealership software solutions designed to simplify dealership operations, improve profitability and create a better customer experience across every department. Instead of relying on disconnected tools for Sales, Service, Inventory and Accounting, CDK brings everything together in one place through the CDK Dealership Xperience Platform.
CDK offers six connected suites inside the Dealership Xperience Platform, each one solving for a specific area of dealership operations:
• Foundations Suite: Ideal for enterprise and multistore dealers, this suite delivers advanced Accounting, DMS functionality, centralized management and CDK SimplePay for smooth deal workflows.
• Fundamentals Suite: Created for independent dealerships and smaller franchise operations, the Fundamentals Suite offers streamlined core tools with the same data connectivity as the Foundations Suite.
• Vehicle Inventory Suite: Uses AI and real-time market insights to help dealers source, price and manage inventory more effectively and profitably.
• Modern Retail Suite: Combines CRM, Digital Retailing and F&I workflows so customers can start buying online and complete the process in the dealership without rework.
• Fixed Operations Suite: Supports Service and Parts departments with communication tools like video and texting, accurate estimates and to-the-penny Service pricing.
• Intelligence Suite: Brings advanced analytics, forecasting and performance visibility across departments so decision-making is faster and more data-driven.
Dealers choose CDK for its ability to connect once-separate systems, support day-to-day operations, and provide measurable improvements in efficiency, profitability and customer satisfaction.
Description
Automotive software made for dealerships…
Meet Volie. The #1 BDC Engine that allows you to rethink the way you manage customer communications for sales and service BDC’s. The only BDC platform made specifically for automotive. Volie provides the 3 things your BDC needs to be profitable all in one place: Data Management, Campaign Management and Communication Management. Our mission is to deliver software people love to use that makes it easy to communicate with their customers. In addition to having great software, our customer success team helps make it easy to use. Our dedicated account manager will be there every day to help your business prosper.
API Access
Has API
No
API Access
Has API
Yes
Integrations
DriveCentric
Yes
Xtime
Yes
Fleet by BEEM
Yes
AlertMiner
No
Bitesize
Yes
Dealer-FX
Yes
DealerVault
Yes
DealersLink
Yes
Elite EXTRA
Yes
Fleetlane
Yes
Integrations
DriveCentric
Yes
Xtime
Yes
Fleet by BEEM
No
AlertMiner
Yes
Bitesize
No
Dealer-FX
No
DealerVault
No
DealersLink
No
Elite EXTRA
No
Fleetlane
No
Pricing Details
Please contact CDK Global for pricing details.
Free Trial
No
Free Version
No
Pricing Details
Volie’s pricing is tailored based on your setup—whether you're a single-store operation, have a centralized BDC, or run separate sales and service BDCs. We offer flexible plans tailored to your needs, with volume discounts available for multiple stores.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
CDK Global
Founded
1974
Country
United States
Website
www.cdkglobal.com
Vendor Details
Company Name
Volie
Founded
2017
Country
United States
Website
www.volie.com
Product Features
Auto Dealer
Accounting
Yes
Buy-Here-Pay-Here
No
Collections Management
No
Contact Database
Yes
Customer Database
Yes
Document Management
Yes
F&I Management
Yes
Financing Management
Yes
Form Printing
Yes
Inventory Management
Yes
Lease Management
Yes
New Car Dealer
Yes
New Car Lot
Yes
Online Inventory
No
Parts Management
Yes
Sales Management
Yes
Service Department
Yes
Used Car Lot
Yes
Website Integration
Yes
Auto Dealer Accounting
Buy-Here-Pay-Here
No
Collections Management
Yes
Expense Management
Yes
Financing Management
Yes
Inventory Management
Yes
Lease-Here-Pay-Here
No
Parts Management
Yes
Payroll Management
Yes
Recurring Billing
Yes
Sales Management
Yes
Sales Tax Management
Yes
Service Department
Yes
Automotive CRM
Call Logging
Yes
Contact Management
Yes
Customer Support
Yes
Inventory Management
Yes
Lease Management
Yes
List Management
Yes
Marketing Automation
Yes
Product Catalog
Yes
Quotes / Proposals
Yes
Service Department Management
Yes
Showroom Management
Yes
Territory Management
Yes
Dealership Management
Accounting
Yes
Auto Dealerships
No
Collections Management
No
Contact Database
No
Customer Database
No
Document Management
Yes
Equipment Dealerships
No
F&I Management
Yes
Financing Management
No
Form Printing
Yes
Lease Management
No
Marine Dealerships
No
Online Inventory
No
Parts Management
Yes
Powersports Dealerships
No
RV Dealerships
No
Service Department
Yes
Trailer Dealerships
No
Used Car Dealerships
No
Website Integration
No
Product Features
Auto Dealer
Accounting
No
Buy-Here-Pay-Here
No
Collections Management
No
Contact Database
No
Customer Database
No
Document Management
No
F&I Management
No
Financing Management
No
Form Printing
No
Inventory Management
No
Lease Management
No
New Car Dealer
No
New Car Lot
No
Online Inventory
No
Parts Management
No
Sales Management
No
Service Department
No
Used Car Lot
No
Website Integration
No
Automotive CRM
Call Logging
Yes
Contact Management
Yes
Customer Support
Yes
Inventory Management
No
Lease Management
No
List Management
No
Marketing Automation
No
Product Catalog
No
Quotes / Proposals
No
Service Department Management
No
Showroom Management
No
Territory Management
No
Call Center
Blended Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Scripting
Yes
Campaign Management
Yes
Database
No
Escalation Management
Yes
IVR / Voice Recognition
No
Inbound Call Center
Yes
Manual Dialer
No
Outbound Call Center
Yes
Predictive Dialer
No
Progressive Dialer
Yes
Queue Management
Yes
Real-time Chat
No
Reporting/Analytics
Yes
Customer Service
Alerts / Escalation
Yes
Appointment Management
Yes
Call Center Management
Yes
Email Management
Yes
Knowledge Base
No
Live Chat
No
Performance Metrics
Yes
Queue Management
Yes
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No
