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support

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Description

CDK provides a unified, SOC 2-compliant dealership software solutions designed to simplify dealership operations, improve profitability and create a better customer experience across every department. Instead of relying on disconnected tools for Sales, Service, Inventory and Accounting, CDK brings everything together in one place through the CDK Dealership Xperience Platform. CDK offers six connected suites inside the Dealership Xperience Platform, each one solving for a specific area of dealership operations: • Foundations Suite: Ideal for enterprise and multistore dealers, this suite delivers advanced Accounting, DMS functionality, centralized management and CDK SimplePay for smooth deal workflows. • Fundamentals Suite: Created for independent dealerships and smaller franchise operations, the Fundamentals Suite offers streamlined core tools with the same data connectivity as the Foundations Suite. • Vehicle Inventory Suite: Uses AI and real-time market insights to help dealers source, price and manage inventory more effectively and profitably. • Modern Retail Suite: Combines CRM, Digital Retailing and F&I workflows so customers can start buying online and complete the process in the dealership without rework. • Fixed Operations Suite: Supports Service and Parts departments with communication tools like video and texting, accurate estimates and to-the-penny Service pricing. • Intelligence Suite: Brings advanced analytics, forecasting and performance visibility across departments so decision-making is faster and more data-driven. Dealers choose CDK for its ability to connect once-separate systems, support day-to-day operations, and provide measurable improvements in efficiency, profitability and customer satisfaction.

Description

Kimoby is an innovative Service Lane Operating System designed specifically for the service departments of automotive dealerships. This platform streamlines a wide range of functions, including two-way texting, inspections, AI-generated estimates with customer approval in a single tap, digital estimates, mobile payments, payment terminals for in-person transactions, management of loaner fleets, a Voice AI agent for handling missed calls, customer satisfaction follow-ups, and marketing campaigns. Furthermore, Kimoby seamlessly integrates with various systems such as CDK (with write-back capabilities), Reynolds and Reynolds, PBS, Tekion, DealerTrack, Autosoft, Serti, Dealer Vu, and Quorum, ensuring that any customer approval or payment is automatically recorded in the DMS repair order. Currently, more than 1,000 dealerships in both the United States and Canada utilize Kimoby, which has been recognized as an approved vendor by the BMW Activities Fund and features exclusive integration with the myBMW app. It is also certified by VW eConnect and CMC, and qualifies under the Ford Commitment Program. The service offers flexible month-to-month contracts with no setup fees or long-term commitments, along with clear and transparent pricing that makes it easily accessible for dealerships looking to enhance their service offerings. Overall, Kimoby represents a comprehensive solution for modern automotive service operations.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AutoRaptor CRM Yes 
AutoSweet Yes 
CDK Global No 
Dealer-FX Yes 
DealersLink Yes 
Elite EXTRA Yes 
Fleetlane Yes 
Handwrytten Yes 
Intermedia Unite Yes 
KeyTrak Yes 
Pam Yes 
Saysimple Yes 
SocialCrowd Yes 
Spectrio Yes 
Tekion No 
Tire Trax Yes 
Volie Yes 
Xtime Yes 
Yooz Yes 

Integrations

AutoRaptor CRM No 
AutoSweet No 
CDK Global Yes 
Dealer-FX No 
DealersLink No 
Elite EXTRA No 
Fleetlane No 
Handwrytten No 
Intermedia Unite No 
KeyTrak No 
Pam No 
Saysimple No 
SocialCrowd No 
Spectrio No 
Tekion Yes 
Tire Trax No 
Volie No 
Xtime No 
Yooz No 

Pricing Details

Please contact CDK Global for pricing details.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

CDK Global

Founded

1974

Country

United States

Website

www.cdkglobal.com

Vendor Details

Company Name

Kimoby

Founded

2013

Country

Canada

Website

www.kimoby.com

Product Features

Auto Dealer

Accounting Yes 
Buy-Here-Pay-Here No 
Collections Management No 
Contact Database Yes 
Customer Database Yes 
Document Management Yes 
F&I Management Yes 
Financing Management Yes 
Form Printing Yes 
Inventory Management Yes 
Lease Management Yes 
New Car Dealer Yes 
New Car Lot Yes 
Online Inventory No 
Parts Management Yes 
Sales Management Yes 
Service Department Yes 
Used Car Lot Yes 
Website Integration Yes 

Auto Dealer Accounting

Buy-Here-Pay-Here No 
Collections Management Yes 
Expense Management Yes 
Financing Management Yes 
Inventory Management Yes 
Lease-Here-Pay-Here No 
Parts Management Yes 
Payroll Management Yes 
Recurring Billing Yes 
Sales Management Yes 
Sales Tax Management Yes 
Service Department Yes 

Automotive CRM

Call Logging Yes 
Contact Management Yes 
Customer Support Yes 
Inventory Management Yes 
Lease Management Yes 
List Management Yes 
Marketing Automation Yes 
Product Catalog Yes 
Quotes / Proposals Yes 
Service Department Management Yes 
Showroom Management Yes 
Territory Management Yes 

Dealership Management

Accounting Yes 
Auto Dealerships No 
Collections Management No 
Contact Database No 
Customer Database No 
Document Management Yes 
Equipment Dealerships No 
F&I Management Yes 
Financing Management No 
Form Printing Yes 
Lease Management No 
Marine Dealerships No 
Online Inventory No 
Parts Management Yes 
Powersports Dealerships No 
RV Dealerships No 
Service Department Yes 
Trailer Dealerships No 
Used Car Dealerships No 
Website Integration No 

Product Features

Auto Dealer

Accounting No 
Buy-Here-Pay-Here No 
Collections Management No 
Contact Database Yes 
Customer Database Yes 
Document Management No 
F&I Management No 
Financing Management No 
Form Printing No 
Inventory Management No 
Lease Management No 
New Car Dealer No 
New Car Lot No 
Online Inventory No 
Parts Management No 
Sales Management No 
Service Department Yes 
Used Car Lot No 
Website Integration No 

Auto Dealer Accounting

Buy-Here-Pay-Here No 
Collections Management No 
Expense Management No 
Financing Management No 
Inventory Management No 
Lease-Here-Pay-Here No 
Parts Management No 
Payroll Management No 
Recurring Billing No 
Sales Management No 
Sales Tax Management No 
Service Department No 

Automotive CRM

Call Logging No 
Contact Management No 
Customer Support No 
Inventory Management No 
Lease Management No 
List Management No 
Marketing Automation Yes 
Product Catalog No 
Quotes / Proposals No 
Service Department Management Yes 
Showroom Management No 
Territory Management No 

Dealership Management

Accounting No 
Auto Dealerships No 
Collections Management No 
Contact Database No 
Customer Database No 
Document Management No 
Equipment Dealerships No 
F&I Management No 
Financing Management No 
Form Printing No 
Lease Management No 
Marine Dealerships No 
Online Inventory No 
Parts Management No 
Powersports Dealerships No 
RV Dealerships No 
Service Department Yes 
Trailer Dealerships No 
Used Car Dealerships No 
Website Integration No 

Live Chat

Canned Responses Yes 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat Yes 
Screen Sharing No 
Third Party Integration No 
Transfers / Routing No 
Website Visitor Tracking No 

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