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support

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Description

CDK provides a unified, SOC 2-compliant dealership software solutions designed to simplify dealership operations, improve profitability and create a better customer experience across every department. Instead of relying on disconnected tools for Sales, Service, Inventory and Accounting, CDK brings everything together in one place through the CDK Dealership Xperience Platform. CDK offers six connected suites inside the Dealership Xperience Platform, each one solving for a specific area of dealership operations: • Foundations Suite: Ideal for enterprise and multistore dealers, this suite delivers advanced Accounting, DMS functionality, centralized management and CDK SimplePay for smooth deal workflows. • Fundamentals Suite: Created for independent dealerships and smaller franchise operations, the Fundamentals Suite offers streamlined core tools with the same data connectivity as the Foundations Suite. • Vehicle Inventory Suite: Uses AI and real-time market insights to help dealers source, price and manage inventory more effectively and profitably. • Modern Retail Suite: Combines CRM, Digital Retailing and F&I workflows so customers can start buying online and complete the process in the dealership without rework. • Fixed Operations Suite: Supports Service and Parts departments with communication tools like video and texting, accurate estimates and to-the-penny Service pricing. • Intelligence Suite: Brings advanced analytics, forecasting and performance visibility across departments so decision-making is faster and more data-driven. Dealers choose CDK for its ability to connect once-separate systems, support day-to-day operations, and provide measurable improvements in efficiency, profitability and customer satisfaction.

Description

This solution ensures high availability regardless of geographical location and eliminates the need for traditional IT infrastructure or software installation. Simply create an account and add users to get started. Automatic backups are conducted and stored for a minimum of 30 days, providing peace of mind through geo-redundant storage that safeguards against data loss. With minimal initial investment required, our cloud pricing remains highly competitive in the market. Designed for scalability, this service can efficiently manage increasing workloads, delivering an outstanding software-as-a-service (SaaS) experience. Businesses with multiple locations can greatly benefit from a unified cloud system, enhancing coordination and management efforts. Our comprehensive ERP system is tailored for small to medium-sized enterprises, featuring a complete dealer management system specifically for car dealerships. This advanced ERP solution encompasses various applications across financial, distribution, manufacturing, and personnel management sectors. Furthermore, ERIC has broadened its capabilities to include mobile and internet-based applications, ensuring accessibility for users at their workplace and beyond. Ultimately, this innovative approach not only streamlines operations but also supports businesses in adapting to a rapidly changing digital environment.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Fleet by BEEM Yes 
AutoRaptor CRM Yes 
DAS Technology Yes 
Edge Yes 
Handwrytten Yes 
KeyTrak Yes 
Kimoby Yes 
Microsoft Azure No 
Numa Yes 
Reputation.com Yes 
Saysimple Yes 
SocialCrowd Yes 
Spectrio Yes 
Spyne Yes 
Tire Trax Yes 
VPiX 360 Yes 
VisQuanta AMS Yes 
Xtime Yes 
Zeus Software Yes 
nuVizz Yes 

Integrations

Fleet by BEEM No 
AutoRaptor CRM No 
DAS Technology No 
Edge No 
Handwrytten No 
KeyTrak No 
Kimoby No 
Microsoft Azure Yes 
Numa No 
Reputation.com No 
Saysimple No 
SocialCrowd No 
Spectrio No 
Spyne No 
Tire Trax No 
VPiX 360 No 
VisQuanta AMS No 
Xtime No 
Zeus Software No 
nuVizz No 

Pricing Details

Please contact CDK Global for pricing details.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

CDK Global

Founded

1974

Country

United States

Website

www.cdkglobal.com

Vendor Details

Company Name

Jupyter Systems Inc

Country

United States

Website

www.jupitersystems.com/eric-nimbus

Product Features

Auto Dealer

Accounting Yes 
Buy-Here-Pay-Here No 
Collections Management No 
Contact Database Yes 
Customer Database Yes 
Document Management Yes 
F&I Management Yes 
Financing Management Yes 
Form Printing Yes 
Inventory Management Yes 
Lease Management Yes 
New Car Dealer Yes 
New Car Lot Yes 
Online Inventory No 
Parts Management Yes 
Sales Management Yes 
Service Department Yes 
Used Car Lot Yes 
Website Integration Yes 

Auto Dealer Accounting

Buy-Here-Pay-Here No 
Collections Management Yes 
Expense Management Yes 
Financing Management Yes 
Inventory Management Yes 
Lease-Here-Pay-Here No 
Parts Management Yes 
Payroll Management Yes 
Recurring Billing Yes 
Sales Management Yes 
Sales Tax Management Yes 
Service Department Yes 

Automotive CRM

Call Logging Yes 
Contact Management Yes 
Customer Support Yes 
Inventory Management Yes 
Lease Management Yes 
List Management Yes 
Marketing Automation Yes 
Product Catalog Yes 
Quotes / Proposals Yes 
Service Department Management Yes 
Showroom Management Yes 
Territory Management Yes 

Dealership Management

Accounting Yes 
Auto Dealerships No 
Collections Management No 
Contact Database No 
Customer Database No 
Document Management Yes 
Equipment Dealerships No 
F&I Management Yes 
Financing Management No 
Form Printing Yes 
Lease Management No 
Marine Dealerships No 
Online Inventory No 
Parts Management Yes 
Powersports Dealerships No 
RV Dealerships No 
Service Department Yes 
Trailer Dealerships No 
Used Car Dealerships No 
Website Integration No 

Product Features

Dealership Management

Accounting No 
Auto Dealerships No 
Collections Management No 
Contact Database No 
Customer Database No 
Document Management No 
Equipment Dealerships No 
F&I Management No 
Financing Management No 
Form Printing No 
Lease Management No 
Marine Dealerships No 
Online Inventory No 
Parts Management No 
Powersports Dealerships No 
RV Dealerships No 
Service Department No 
Trailer Dealerships No 
Used Car Dealerships No 
Website Integration No 

ERP

Accounting Integration No 
Accounting Management No 
CRM No 
Dashboard No 
Distribution Management No 
Enterprise Asset Management No 
Financial Management No 
HR Management No 
Inventory Management No 
Order Management No 
Project Management No 
Purchase Order Management No 
Purchasing No 
Reporting/Analytics No 
Sales Management No 
Supply Chain Management No 
Warehouse Management No 

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