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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

CDG Elements is a cloud-based, open architecture OSS/BSS platform designed to enable service providers in broadband, data, utility, and interconnect services to build an ideal service ecosystem that fosters customer growth, enhances business intelligence, and implements AI/ML and automation technologies to boost operational efficiency and revenue. As a company that is owned and managed by operators, we are committed to transforming the telecommunications landscape by offering innovative, operator-centric open architecture OSS/BSS solutions that allow our clients to provide outstanding services to their users. Our platform supports a wide range of services, including voice, video, data, circuits, and interconnect options tailored for both retail and wholesale broadband providers and carriers. By leveraging our open architecture and operator-focused solutions, we create significant value for our clients, facilitating the development of an optimal service ecosystem aimed at expanding their customer base. Ultimately, our mission is to empower service providers to adapt and thrive in a rapidly evolving telecommunications environment.

Description

We actively engage in open source initiatives through our core offerings in order management and business process automation. Every component within our OSS/BSS framework is designed to be interchangeable, ensuring that our clients are free from vendor lock-in situations. Over half of Hydra Billing is distributed with accessible source code, and we prioritize the use of open-source solutions whenever feasible. Our comprehensive and well-documented API facilitates seamless integration, while the architecture of Hydra's database is transparent and clearly outlined. Since our inception in 2007, we have honed our expertise in automating business processes tailored for ISPs and digital service providers, catering to client bases that range from thousands to millions of subscribers. We gather valuable insights and best practices from our diverse international clientele, incorporating them into our products and generously sharing these enhancements with our users. By utilizing our services, you can enhance operational efficiency, reduce expenses, and elevate the quality of customer service. Notably, Hydra Products have been successfully deployed by over 170 telecommunications companies and service providers across 24 nations worldwide, marking a testament to our long-standing commitment to excellence in the industry. This extensive global reach underscores the trust our solutions have garnered in the market, making us a reliable partner for businesses seeking to thrive in the digital landscape.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ATLAS Yes 
Acumatica Cloud ERP Yes 
Alianza Yes 
Blue Planet Yes 
CCH ProSystem fx Yes 
Calix Cloud Yes 
ETI Yes 
Five9 Yes 
Global Payments Yes 
Google Maps Yes 
HubSpot CRM Yes 
Hydra OMS No 
Intermedia Contact Center Yes 
MOBITV Yes 
Microsoft Dynamics 365 Yes 
Nextech Yes 
Salesforce Yes 
Sitetracker Yes 
Twilio Yes 
Zoho CRM Yes 

Integrations

ATLAS No 
Acumatica Cloud ERP No 
Alianza No 
Blue Planet No 
CCH ProSystem fx No 
Calix Cloud No 
ETI No 
Five9 No 
Global Payments No 
Google Maps No 
HubSpot CRM No 
Hydra OMS Yes 
Intermedia Contact Center No 
MOBITV No 
Microsoft Dynamics 365 No 
Nextech No 
Salesforce No 
Sitetracker No 
Twilio No 
Zoho CRM No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

CDG Elements

Founded

1970

Country

United States

Website

cdg.us

Vendor Details

Company Name

Latera

Website

hydra-billing.com

Product Features

Billing and Provisioning

Billing & Invoicing No 
Carrier Access Billing No 
Contract Management No 
Customer Accounts No 
Customizable Billing No 
Flexible Rate Tables No 
Internet No 
Order Management No 
Post-Paid Systems No 
Pre-Paid Systems No 
Provisioning No 
Rating No 
Self Service Portal No 
Service Order System No 
VoIP No 

Product Features

Billing and Provisioning

Billing & Invoicing Yes 
Carrier Access Billing No 
Contract Management No 
Customer Accounts Yes 
Customizable Billing Yes 
Flexible Rate Tables Yes 
Internet Yes 
Order Management No 
Post-Paid Systems Yes 
Pre-Paid Systems Yes 
Provisioning Yes 
Rating No 
Self Service Portal Yes 
Service Order System No 
VoIP Yes 

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