Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

CDG Elements is a cloud-based, open architecture OSS/BSS platform designed to enable service providers in broadband, data, utility, and interconnect services to build an ideal service ecosystem that fosters customer growth, enhances business intelligence, and implements AI/ML and automation technologies to boost operational efficiency and revenue. As a company that is owned and managed by operators, we are committed to transforming the telecommunications landscape by offering innovative, operator-centric open architecture OSS/BSS solutions that allow our clients to provide outstanding services to their users. Our platform supports a wide range of services, including voice, video, data, circuits, and interconnect options tailored for both retail and wholesale broadband providers and carriers. By leveraging our open architecture and operator-focused solutions, we create significant value for our clients, facilitating the development of an optimal service ecosystem aimed at expanding their customer base. Ultimately, our mission is to empower service providers to adapt and thrive in a rapidly evolving telecommunications environment.

Description

HPE OSS Fulfillment represents HPE's version of the service operations factory (SOF) tailored for customer onboarding services. This comprehensive solution encompasses the full spectrum of the fulfillment process as outlined in the Business Process Framework (eTOM) by the TM Forum, which includes order management based on product catalogs, activation of service and network infrastructure, upkeep of service and resource inventories, as well as management of changes and configurations. These streamlined fulfillment processes and tools are vital for expediting the introduction of new services into the market. Additionally, it significantly improves customer satisfaction through self-service portals and ensures exceptional service delivery and quality. To achieve enhanced agility and to mitigate the complexity and costs of the complete end-to-end fulfillment process, it frequently necessitates a thorough overhaul of operations support systems (OSS) to unify disjointed tools, processes, and teams. This transformation is crucial for organizations aiming to stay competitive in a rapidly evolving marketplace.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

3-GIS
Acumatica Cloud ERP
Blue Planet
ETI
Five9
Genesys Cloud CX
Google Maps
HubSpot CRM
HubSpot Customer Platform
IQGeo
Intermedia Contact Center
Microsoft Dynamics 365
NetSuite
Paymentus
Salesforce
Samsara
Sitetracker
Twilio
Workday Extend

Integrations

3-GIS
Acumatica Cloud ERP
Blue Planet
ETI
Five9
Genesys Cloud CX
Google Maps
HubSpot CRM
HubSpot Customer Platform
IQGeo
Intermedia Contact Center
Microsoft Dynamics 365
NetSuite
Paymentus
Salesforce
Samsara
Sitetracker
Twilio
Workday Extend

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

CDG Elements

Founded

1970

Country

United States

Website

cdg.us

Vendor Details

Company Name

Hewlett Packard Enterprise

Founded

2015

Country

United States

Website

hpe.com

Product Features

Product Features

Alternatives

IconWave Radius Reviews

IconWave Radius

iconwavetech

Alternatives

Infraon OSS Reviews

Infraon OSS

Infraon
Infonova SaaS BSS Reviews

Infonova SaaS BSS

Beyond Now
Optius Digital OSS Reviews

Optius Digital OSS

SaskTel International