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Description
CCM Gateway presents an advanced approach to overcoming the difficulties associated with archiving and handling transactional communications with customers. It is compatible with leading enterprise content management systems as well as document and archiving solutions from well-known providers such as Alfresco, Microsoft, and IBM. This innovative tool facilitates universal archiving of print streams and their conversion across various sectors and business applications. It effectively classifies, transforms, indexes, and securely stores large volumes of diverse document types. The solution accommodates a broad spectrum of source document formats, including AFP, Xerox Metacode, PCL, PostScript, and images. By enabling seamless customer communications and universal archiving of print streams, it supports multiple applications, formats, and document categories. This capability allows for the migration of archives to more modern and cost-efficient platforms. Additionally, it can transform, index, and load print streams into systems like Alfresco and SharePoint while achieving compression rates that can reach up to 95%, making it an invaluable resource for organizations seeking to optimize their document management processes. Overall, CCM Gateway stands out as a comprehensive solution that enhances efficiency and reduces costs in managing customer communications.
Description
Locators are utilized alongside scene detection, frame-based indexing, and the creation of rough cuts to enhance media processing. Media analytics incorporates technologies like speech-to-text and image as well as face recognition for improved content analysis. The MUX system allows for the seamless matching of MXF video and audio files directly through web browsers. By generating scenes from collected clips and sub-clips, content creators can efficiently craft their projects. Live logging facilitates the straightforward indexing of candidates, actions, and hashtags during live streams on both mobile devices and desktops. Additionally, it supports rule-based media recording that captures all technical metadata and produces proxy files that meet the specifications required by cutting systems. The workflow encompasses every stage from planning and ingesting to indexing, sharing, distributing, and archiving content. A customizable workflow further enhances the process of planning, recording, indexing, sharing, distributing, and archiving media. It enables rapid sharing of media areas and distribution across social media platforms, allowing users to subscribe to various media content. Cognitive media coverage is achieved through the integration of OCR, speech-to-text, and image as well as face recognition technologies, ensuring comprehensive content understanding. Furthermore, assessing the quality of media for specific concerns, such as print or web, is essential for maintaining high standards and ensuring optimal viewer experience. Monitoring these quality aspects can significantly impact the effectiveness of media delivery and audience engagement.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Alfresco Digital Business Platform
Yes
Docker
Yes
DocuShare
Yes
IBM Cloud
Yes
Kubernetes
Yes
Microsoft 365
Yes
Rocket EOS 360
Yes
Integrations
Alfresco Digital Business Platform
No
Docker
No
DocuShare
No
IBM Cloud
No
Kubernetes
No
Microsoft 365
No
Rocket EOS 360
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Crawford Technologies
Founded
1995
Country
Canada
Website
www.crawfordtech.com
Vendor Details
Company Name
Dubidot
Country
Switzerland
Website
dubidot.com/features.html
Product Features
Customer Communications Management
Batch Communications
No
Chat / Messaging
No
Content Management
Yes
Email Distribution
No
Interactive Content
No
Multi-Channel Communications
No
On-Demand Communications
No
Personalization
No
Print Management
No
Template Management
No
Video Content
No
Product Features
Brand Management
Approval Process Control
No
Artwork Management
No
Asset Management
Yes
Change Management
No
Fulfillment Distribution
No
Project Management
No
Digital Asset Management
Asset Categorization
Yes
Asset Library
Yes
Asset Sharing
No
Brand Control
Yes
Customizable Branding
Yes
File Conversion
No
Metadata Management
No
Mobile App
No
Reporting/Analytics
Yes
Search Within Document
Yes
Search/Filter
Yes
Version Control
No
Watermarking
No
Workflow Management
Yes
