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Description
CCM Gateway presents an advanced approach to overcoming the difficulties associated with archiving and handling transactional communications with customers. It is compatible with leading enterprise content management systems as well as document and archiving solutions from well-known providers such as Alfresco, Microsoft, and IBM. This innovative tool facilitates universal archiving of print streams and their conversion across various sectors and business applications. It effectively classifies, transforms, indexes, and securely stores large volumes of diverse document types. The solution accommodates a broad spectrum of source document formats, including AFP, Xerox Metacode, PCL, PostScript, and images. By enabling seamless customer communications and universal archiving of print streams, it supports multiple applications, formats, and document categories. This capability allows for the migration of archives to more modern and cost-efficient platforms. Additionally, it can transform, index, and load print streams into systems like Alfresco and SharePoint while achieving compression rates that can reach up to 95%, making it an invaluable resource for organizations seeking to optimize their document management processes. Overall, CCM Gateway stands out as a comprehensive solution that enhances efficiency and reduces costs in managing customer communications.
Description
Xerox® DocuShare® serves as a robust content management solution aimed at enhancing the efficiency of your organization. With documents, images, layouts, and presentations stored in Xerox® DocuShare®, your team can easily access the resources necessary for effective collaboration, informed decision-making, and task completion. Centralizing all files in one platform not only streamlines workflows but also aids in maintaining organization and focus. The system enables the capture, indexing, and storage of both structured and unstructured content, facilitating a seamless transition to a digital office environment. Additionally, DocuShare® fosters enhanced communication through document-level collaboration features, allowing various departments and remote teams to operate with greater efficiency. To safeguard sensitive information and reduce risks, it offers user- and group-based access controls, along with comprehensive tracking, reporting, and retention capabilities. Furthermore, its powerful search functionality ensures that critical business content is easily retrievable, regardless of whether users are at their desks, on mobile devices, or utilizing a multifunction printer (MFP). Such features collectively empower organizations to maximize productivity and maintain a competitive edge in their respective industries.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Microsoft 365
Yes
AIDA
No
Alchem-e Dashboard
No
CAPSYS Capture
No
CCM Gateway
No
Datto RMM
No
DocuShare
Yes
Docusign
No
Epona365
No
Esker
No
Integrations
Microsoft 365
Yes
AIDA
Yes
Alchem-e Dashboard
Yes
CAPSYS Capture
Yes
CCM Gateway
Yes
Datto RMM
Yes
DocuShare
No
Docusign
Yes
Epona365
Yes
Esker
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Crawford Technologies
Founded
1995
Country
Canada
Website
www.crawfordtech.com
Vendor Details
Company Name
Xerox
Founded
1948
Country
United States
Website
www.xerox.com/en-us/services/enterprise-content-management
Product Features
Customer Communications Management
Batch Communications
No
Chat / Messaging
No
Content Management
Yes
Email Distribution
No
Interactive Content
No
Multi-Channel Communications
No
On-Demand Communications
No
Personalization
No
Print Management
No
Template Management
No
Video Content
No
Product Features
Content Management
Audio Content
Yes
Customizable Templates
Yes
Document Indexing
Yes
E-forms
Yes
Full Text Search
Yes
Image Editor
Yes
SEO Management
No
Text Editor
Yes
Version Control
No
Video Content
Yes
Website Management
Yes
Document Management
Access Controls
Yes
Archiving & Retention
Yes
Collaboration Tools
Yes
Compliance Tracking
Yes
Document Archiving
Yes
Document Assembly
No
Document Capture
No
Document Conversion
No
Document Delivery
Yes
Document Indexing
No
Document Retention
Yes
Electronic Signature
No
Email Management
No
File Recovery
Yes
File Type Conversion
Yes
Forms Management
No
Full Text Search
Yes
Offline Access
Yes
Optical Character Recognition
Yes
Print Management
No
Version Control
Yes
