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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

CCM Gateway presents an advanced approach to overcoming the difficulties associated with archiving and handling transactional communications with customers. It is compatible with leading enterprise content management systems as well as document and archiving solutions from well-known providers such as Alfresco, Microsoft, and IBM. This innovative tool facilitates universal archiving of print streams and their conversion across various sectors and business applications. It effectively classifies, transforms, indexes, and securely stores large volumes of diverse document types. The solution accommodates a broad spectrum of source document formats, including AFP, Xerox Metacode, PCL, PostScript, and images. By enabling seamless customer communications and universal archiving of print streams, it supports multiple applications, formats, and document categories. This capability allows for the migration of archives to more modern and cost-efficient platforms. Additionally, it can transform, index, and load print streams into systems like Alfresco and SharePoint while achieving compression rates that can reach up to 95%, making it an invaluable resource for organizations seeking to optimize their document management processes. Overall, CCM Gateway stands out as a comprehensive solution that enhances efficiency and reduces costs in managing customer communications.

Description

inSTREAM is a cutting-edge Intelligent Document Processing (IDP) solution created by Celaton, aimed at automating and simplifying tedious and repetitive tasks in business operations, including accounts payable, sales order processing, customer correspondence, and claims handling. By utilizing advanced technologies such as Artificial Intelligence (AI), Machine Learning (ML), Optical Character Recognition (OCR), and Robotic Process Automation (RPA), inSTREAM efficiently captures, identifies, sorts, extracts, verifies, and enhances data from a variety of document formats without manual input. Its self-learning algorithms consistently optimize automation processes, leading to a significant reduction in manual workload, time expenditure, and overall costs. The platform is designed for seamless integration with pre-existing business systems, thereby facilitating a smooth end-to-end workflow. Offered as a scalable Software-as-a-Service (SaaS) model, inSTREAM ensures secure document storage for easy retrieval and regulatory compliance, while also providing businesses with the flexibility to scale operations as needed. In addition, its intelligent features allow organizations to focus on more strategic tasks rather than being bogged down by routine paperwork.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Alfresco Digital Business Platform Yes 
Aptos No 
Docker Yes 
DocuShare Yes 
Exchequer No 
IBM Cloud Yes 
IBM Db2 No 
JD Edwards EnterpriseOne No 
Kubernetes Yes 
Microsoft 365 Yes 
Oracle Cloud CX No 
Proactis No 
Rocket EOS 360 Yes 
SAP Ariba No 
SAP Cloud Platform No 
SAP S/4HANA No 
Sage 100 No 
ServiceNow No 
Tungsten No 
Xero No 

Integrations

Alfresco Digital Business Platform No 
Aptos Yes 
Docker No 
DocuShare No 
Exchequer Yes 
IBM Cloud No 
IBM Db2 Yes 
JD Edwards EnterpriseOne Yes 
Kubernetes No 
Microsoft 365 No 
Oracle Cloud CX Yes 
Proactis Yes 
Rocket EOS 360 No 
SAP Ariba Yes 
SAP Cloud Platform Yes 
SAP S/4HANA Yes 
Sage 100 Yes 
ServiceNow Yes 
Tungsten Yes 
Xero Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Crawford Technologies

Founded

1995

Country

Canada

Website

www.crawfordtech.com

Vendor Details

Company Name

Celaton

Founded

2004

Country

United States

Website

celaton.com/platform/instream

Product Features

Customer Communications Management

Batch Communications No 
Chat / Messaging No 
Content Management Yes 
Email Distribution No 
Interactive Content No 
Multi-Channel Communications No 
On-Demand Communications No 
Personalization No 
Print Management No 
Template Management No 
Video Content No 

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