Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Transform any passerby into a devoted customer with CCIChat, a complimentary live chat solution designed for websites. Bridge the divide between your site's visitors and your customer support team effectively. By equipping your sales staff with this remarkable tool, you can significantly increase the number of visitors who become customers. The CCIChat Agent Dashboard offers comprehensive insights into your website's visitors, while automation features proactively engage them, generating fresh leads with each interaction. Deliver real-time assistance to your site visitors and boost sales through our advanced messaging platform. Created for maximum efficiency, CCIChat provides rapid chat communication alongside intuitive visitor tracking tools, enhancing your operational productivity. Additionally, CCIChat supports various communication methods for the convenience of your visitors, including chat messaging, audio calls, video calls, and screen sharing, ensuring an enriching customer experience. With its robust capabilities, CCIChat not only helps in conversion but also fosters long-term relationships with clients.
Description
SocialBoost Live Chat elevates customer service by making it more effective and responsive. By initiating conversations with your site visitors, you can convert them into satisfied clients who prefer instant communication over filling out forms. With SocialBoost Live Chat, you remain accessible and personal, ensuring visitors can reach you effortlessly. Our platform empowers you to engage with your audience at the most opportune moments and in the most suitable manner. You can collaborate with your team using a shared inbox, exchange ideas through chat or quick calls, switch to shared screens for clarity, and monitor your tasks to streamline communication and enhance productivity. Additionally, you can scale your support efforts by utilizing a chatbot to showcase special promotions and new offerings. With real-time interactions via Live Chat, you can confidently expect significant improvements in your business operations. This approach not only boosts customer satisfaction but also drives engagement and fosters loyalty among your clientele.
API Access
Has API
No
API Access
Has API
No
Integrations
Lightspeed eCommerce
No
Shopify
No
WhatsApp
No
Wix
No
WooCommerce
No
WordPress
No
Integrations
Lightspeed eCommerce
Yes
Shopify
Yes
WhatsApp
Yes
Wix
Yes
WooCommerce
Yes
WordPress
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Cyber Cast International
Founded
2002
Country
Panama
Website
www.ccichat.com
Vendor Details
Company Name
SocialBoost
Founded
2012
Country
The Netherlands
Website
social-boost.nl/
Product Features
Live Chat
Canned Responses
No
Customizable Branding
No
Geo Targeting
No
Offline Form
No
Proactive Chat
No
Screen Sharing
No
Third Party Integration
No
Transfers / Routing
No
Website Visitor Tracking
No
Web Analytics
Campaign Management
No
Conversion Tracking
No
Form Analytics
No
Goal Tracking
No
Keyword Tracking
No
Multiple Site Management
No
Pageview Tracking
No
Referral Source Tracking
No
Site Search Tracking
No
Time on Site Tracking
No
User Interaction Tracking
No
Product Features
Live Chat
Canned Responses
No
Customizable Branding
No
Geo Targeting
No
Offline Form
No
Proactive Chat
No
Screen Sharing
No
Third Party Integration
No
Transfers / Routing
No
Website Visitor Tracking
No