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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Transform any passerby into a devoted customer with CCIChat, a complimentary live chat solution designed for websites. Bridge the divide between your site's visitors and your customer support team effectively. By equipping your sales staff with this remarkable tool, you can significantly increase the number of visitors who become customers. The CCIChat Agent Dashboard offers comprehensive insights into your website's visitors, while automation features proactively engage them, generating fresh leads with each interaction. Deliver real-time assistance to your site visitors and boost sales through our advanced messaging platform. Created for maximum efficiency, CCIChat provides rapid chat communication alongside intuitive visitor tracking tools, enhancing your operational productivity. Additionally, CCIChat supports various communication methods for the convenience of your visitors, including chat messaging, audio calls, video calls, and screen sharing, ensuring an enriching customer experience. With its robust capabilities, CCIChat not only helps in conversion but also fosters long-term relationships with clients.

Description

Knock is a revolutionary platform that allows potential clients to communicate with sales representatives via LinkedIn, Slack, or WhatsApp directly from various marketing materials. By incorporating the Knock engagement button into their marketing assets, leads can establish immediate connections with sales teams through a private Slack channel, even if they do not have a Slack account. Sales teams are promptly alerted to incoming messages and can choose to engage only with chats that are relevant, as Knock intelligently routes qualified leads to the correct sales representative based on predetermined company guidelines. Within the Slack environment, sales teams can effectively gather insights by posing questions, sharing documents, and including pertinent contacts in the conversation. If a lead is found to be unqualified, the corresponding channel can easily be removed from the sidebar for better organization. For leads showing genuine interest, sales representatives can conveniently share their calendars through the Knock scheduling tool to arrange demo appointments. Throughout the entire sales process, the chat functionality remains active, ensuring that contact details and prospect interactions are seamlessly integrated into the CRM system for comprehensive tracking and management. This innovative approach not only streamlines communication but also enhances the overall efficiency of the sales process.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

LinkedIn No 
Slack No 
WhatsApp No 

Integrations

LinkedIn Yes 
Slack Yes 
WhatsApp Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Cyber Cast International

Founded

2002

Country

Panama

Website

www.ccichat.com

Vendor Details

Company Name

Knock

Founded

2023

Country

United States

Website

www.knock-ai.com

Product Features

Live Chat

Canned Responses No 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat No 
Screen Sharing No 
Third Party Integration No 
Transfers / Routing No 
Website Visitor Tracking No 

Web Analytics

Campaign Management No 
Conversion Tracking No 
Form Analytics No 
Goal Tracking No 
Keyword Tracking No 
Multiple Site Management No 
Pageview Tracking No 
Referral Source Tracking No 
Site Search Tracking No 
Time on Site Tracking No 
User Interaction Tracking No 

Product Features

Live Chat

Canned Responses No 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat No 
Screen Sharing No 
Third Party Integration No 
Transfers / Routing No 
Website Visitor Tracking No 

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