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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Transform any passerby into a devoted customer with CCIChat, a complimentary live chat solution designed for websites. Bridge the divide between your site's visitors and your customer support team effectively. By equipping your sales staff with this remarkable tool, you can significantly increase the number of visitors who become customers. The CCIChat Agent Dashboard offers comprehensive insights into your website's visitors, while automation features proactively engage them, generating fresh leads with each interaction. Deliver real-time assistance to your site visitors and boost sales through our advanced messaging platform. Created for maximum efficiency, CCIChat provides rapid chat communication alongside intuitive visitor tracking tools, enhancing your operational productivity. Additionally, CCIChat supports various communication methods for the convenience of your visitors, including chat messaging, audio calls, video calls, and screen sharing, ensuring an enriching customer experience. With its robust capabilities, CCIChat not only helps in conversion but also fosters long-term relationships with clients.

Description

We enhance your vehicle sales by providing 24/7 chat support with real representatives. Our approach maintains the integrity of your Dealership Brand through authentic, live interactions. For instance, the initial contact can be an automated message that we tailor based on your preferences. This is where the visitor expresses their needs, and our agent captures essential information, including the prospect’s name. The agent will then confirm a suitable time for the prospect to visit the dealership, which is crucial for fostering a connection. We also inquire if the visitor has any vehicles they wish to trade in, directing the conversation towards securing a contactable lead. Additionally, our messaging can be customized to suit your style or employ a standard approach. Since a significant portion of live chats—over 80%—discuss inventory, we proactively share lease offers, OEM incentives, specifications, images, and videos within the chat to facilitate the buyer’s journey toward making a purchase. Our BDC Style Scripts have been meticulously refined through insights gained from more than 13 million chats, ensuring effectiveness in communication. This continuous refinement allows us to better serve our clients and drive more sales.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Cyber Cast International

Founded

2002

Country

Panama

Website

www.ccichat.com

Vendor Details

Company Name

CarChat24

Country

United States

Website

www.carchat24.com

Product Features

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Web Analytics

Campaign Management
Conversion Tracking
Form Analytics
Goal Tracking
Keyword Tracking
Multiple Site Management
Pageview Tracking
Referral Source Tracking
Site Search Tracking
Time on Site Tracking
User Interaction Tracking

Product Features

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

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