Average Ratings 1 Rating

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support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

A comprehensive solution designed for collision repair professionals. What makes the combination of shops and CCC ONE advantageous? Simply put, your feedback drives our advancements. The Total Repair Platform integrates all essential aspects of your operations into a single application, enhancing performance, increasing business opportunities, and lowering expenses. From the beginning to the end, CCC ONE elevates each step and level of the collision repair process. You can choose to implement it as a modular solution, integrating only the components you require, or opt for the full suite to significantly enhance your shop’s functions. With a user-friendly interface, you can generate quicker and more precise collision repair estimates for any vehicle damage. Our platform is designed for accessibility on both tablets and smartphones, ensuring seamless synchronization across devices, enabling you to draft estimates on-site or from anywhere. The CCC ONE® Total Repair Platform not only refines your estimating processes but also optimizes every aspect of the collision repair workflow, ultimately leading to improved efficiency and customer satisfaction. By investing in this technology, shops can stay competitive and responsive in a demanding industry.

Description

The STAR Service Manager is a comprehensive management system designed for handling parts, service, and repairs in various sectors such as automotive, RV, motorcycle, power sports, marine, aviation, and transmission repair. Canadian users benefit from the software's GST and PST tax calculation features. Additionally, the package includes training, installation, and unlimited technical support, ensuring users are well-equipped to utilize the system effectively. Each installation comes with a dedicated account manager who is available to help with any support requirements. When reaching out for assistance via the toll-free support line, you can expect an average response time of just 22 seconds from your assigned account manager, eliminating the need for emails, voicemails, or waiting for callbacks. This streamlined support approach enhances user experience and efficiency.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ImEX Online Yes 
Liberate Yes 

Integrations

ImEX Online No 
Liberate No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$29 per month
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

CCC Information Services

Country

United States

Website

www.cccis.com

Vendor Details

Company Name

DCS Software

Country

United States

Website

star-service-mgr.biz/Home.aspx

Product Features

Auto Body

Accounting Management No 
Billing & Invoicing No 
Customer Database No 
Inventory Control No 
Labor Rates No 
Maintenance Scheduling No 
Parts Management No 
Payroll Management No 
Quotes / Estimates No 
Scheduling No 
Service History No 
VIN Decoder No 
Vehicle Tracking No 
Work Order Management No 

Auto Repair

Billing & Invoicing No 
CRM Yes 
Digital Vehicle Inspections (DVI) No 
Inventory Management Yes 
Labor Rates No 
Maintenance Scheduling No 
Parts Management No 
Quotes / Estimates No 
Service History No 
VIN Lookup Yes 
Vehicle Tracking No 
Work Order Management No 

Product Features

Auto Body

Accounting Management Yes 
Billing & Invoicing No 
Customer Database Yes 
Inventory Control Yes 
Labor Rates No 
Maintenance Scheduling No 
Parts Management Yes 
Payroll Management No 
Quotes / Estimates Yes 
Scheduling No 
Service History Yes 
VIN Decoder No 
Vehicle Tracking No 
Work Order Management Yes 

Auto Repair

Billing & Invoicing Yes 
CRM Yes 
Digital Vehicle Inspections (DVI) No 
Inventory Management Yes 
Labor Rates Yes 
Maintenance Scheduling Yes 
Parts Management Yes 
Quotes / Estimates No 
Service History Yes 
VIN Lookup Yes 
Vehicle Tracking No 
Work Order Management Yes 

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