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Description
A comprehensive solution designed for collision repair professionals. What makes the combination of shops and CCC ONE advantageous? Simply put, your feedback drives our advancements. The Total Repair Platform integrates all essential aspects of your operations into a single application, enhancing performance, increasing business opportunities, and lowering expenses. From the beginning to the end, CCC ONE elevates each step and level of the collision repair process. You can choose to implement it as a modular solution, integrating only the components you require, or opt for the full suite to significantly enhance your shop’s functions. With a user-friendly interface, you can generate quicker and more precise collision repair estimates for any vehicle damage. Our platform is designed for accessibility on both tablets and smartphones, ensuring seamless synchronization across devices, enabling you to draft estimates on-site or from anywhere. The CCC ONE® Total Repair Platform not only refines your estimating processes but also optimizes every aspect of the collision repair workflow, ultimately leading to improved efficiency and customer satisfaction. By investing in this technology, shops can stay competitive and responsive in a demanding industry.
Description
Oversee all customer service interactions through our comprehensive CRM platform. This enables your technicians and service advisors to deliver exceptional service by accessing real-time service history for customers. Our automated reminders via text, email, and phone calls will significantly minimize no-show instances. With electronic ordering that incorporates images for clarity, you can ensure precision in every transaction, complemented by an inventory system that tracks the exact location of items. You’ll be empowered to handle every aspect, from returns to core charges, with ease. Our robust scheduling tool not only facilitates appointment setting but also allows you to monitor daily progress effectively. Additionally, our load-leveling feature simplifies the management of work distribution across departments, preventing any single area from becoming overwhelmed. Furthermore, you can enjoy a real-time overview of your shop floor, providing insights into the status of each vehicle, the workload in every department, and current parts availability, ensuring streamlined operations for optimal efficiency. This holistic approach guarantees that all facets of your business are running smoothly and effectively.
API Access
Has API
API Access
Has API
Integrations
ImEX Online
Liberate
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
CCC Information Services
Country
United States
Website
www.cccis.com
Vendor Details
Company Name
Rome Technologies
Founded
1997
Country
United States
Website
www.rometech.com
Product Features
Auto Body
Accounting Management
Billing & Invoicing
Customer Database
Inventory Control
Labor Rates
Maintenance Scheduling
Parts Management
Payroll Management
Quotes / Estimates
Scheduling
Service History
VIN Decoder
Vehicle Tracking
Work Order Management
Auto Repair
Billing & Invoicing
CRM
Digital Vehicle Inspections (DVI)
Inventory Management
Labor Rates
Maintenance Scheduling
Parts Management
Quotes / Estimates
Service History
VIN Lookup
Vehicle Tracking
Work Order Management
Product Features
Auto Body
Accounting Management
Billing & Invoicing
Customer Database
Inventory Control
Labor Rates
Maintenance Scheduling
Parts Management
Payroll Management
Quotes / Estimates
Scheduling
Service History
VIN Decoder
Vehicle Tracking
Work Order Management