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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

To thrive in the future, retail dining businesses must prioritize efficiency and flexibility. It is essential to implement a technological framework that enables cost reduction and swift adaptation to evolving demands across various sites. Enhance the retail dining experience with CBORD solutions, which allow for immediate adjustments to your operations in response to challenges like supply shortages, fluctuations in pricing, and the need for physical distancing, among others. CBORD solutions are suitable for any food service or convenience store setting, equipping them with comprehensive countertop POS terminals, tablets, self-service kiosks, and options for online and mobile ordering. By leveraging advanced hardware and software, you can optimize and modernize your POS systems. Additionally, provide online ordering and payment solutions that facilitate social distancing in all your dining and retail establishments, ensuring a safe and efficient experience for customers. With these tools at your disposal, your operations can remain resilient in the face of ongoing changes in the industry.

Description

Dines serves as the ultimate hospitality platform designed for diverse venues such as food halls, festivals, theatres, bars, and restaurants throughout the UK and Ireland. This comprehensive solution is tailored specifically for intricate, multi-vendor environments, ensuring that all ordering channels are effectively managed through one platform, which includes iPad EPOS, self-service kiosks, mobile ordering, DinesPad handheld devices, and customer-facing screens. Every sales channel is connected to a unified dashboard that allows real-time tracking of performance metrics across all vendors, terminals, and transactions, enhancing operational efficiency. In the event of connectivity issues, Dines continues to process transactions seamlessly; if Wi-Fi is lost, it automatically switches to eSIM and then to offline mode, achieving an impressive 97.3% sales capture rate. The platform also simplifies vendor payments by integrating payment processing and automating settlements, which eliminates tedious manual tasks associated with paying vendors, allowing for quicker and more precise revenue share settlements. Additionally, our AI Assistant, Tilly AI, is specifically designed for the hospitality industry, enabling users to interact in plain English for tasks such as menu creation, report generation, issue identification, price adjustments, and availability toggling, all carried out with remarkable efficiency. With Dines, venues can focus more on enhancing customer experiences while leaving operational complexities to our advanced technology.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Datacard Secura Yes 
Entrust Certificate Hub Yes 

Integrations

Datacard Secura No 
Entrust Certificate Hub No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

The CBORD Group

Founded

1975

Country

United States

Website

www.cbord.com

Vendor Details

Company Name

Dines App Ltd.

Founded

2016

Country

United Kingdom

Website

dines.co.uk

Product Features

Catering

Banquet Management No 
Billing & Invoicing Yes 
Booking Management Yes 
Calendar Management Yes 
Contract Management No 
Costing Yes 
Customer Database Yes 
Event Management Yes 
Facility Management No 
Inventory Management Yes 
Kitchen / Menu Management Yes 
Order Management No 
Quote Management No 
Recipe Management No 
Waitstaff Management No 

Food Service Management

Costing No 
For Cafeterias No 
For Healthcare Facilities No 
Free / Reduced Meals No 
Inventory Management No 
Menu Planning No 
Nutritional Analysis No 
Online Payments / Funding No 
Point of Sale (POS) Yes 
Purchasing No 
Recipe Management No 
Schools No 
Tray Tracking No 

Point of Sale

Barcode Scanning No 
Commission Management No 
Cryptocurrency Support No 
Customer Account Profiles No 
Discount Management No 
Electronic Signature No 
Gift Card Management No 
Loyalty Program No 
Multi-Location No 
Restaurant POS No 
Retail POS No 
Returns Management No 
eCommerce Integration No 

Product Features

Bar POS

Cash Drawer Management No 
Employee Management No 
Gift Card Management No 
Inventory Control No 
Loyalty Program No 
Separate Checks No 
Split Checks No 
Tips Management No 

Point of Sale

Barcode Scanning No 
Commission Management No 
Cryptocurrency Support No 
Customer Account Profiles No 
Discount Management No 
Electronic Signature No 
Gift Card Management No 
Loyalty Program No 
Multi-Location No 
Restaurant POS No 
Retail POS No 
Returns Management No 
eCommerce Integration No 

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