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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Advanced yet user-friendly AI for enhanced retail operations is here to eliminate in-store challenges. Say farewell to operational headaches and welcome satisfied store teams along with delighted customers. Retail execution is crucial, yet statistics reveal that retailers lose 3-5% of their total sales because of ongoing in-store difficulties. You've meticulously set prices, carefully staffed your locations, and consistently refined your product offerings, but these efforts can only go so far. Human errors can undermine your sales and negate the effort you’ve invested at the final stage of the shopping experience, ultimately restricting customers from purchasing their favorite items and negatively impacting both sales and satisfaction. It's time to remove these barriers once and for all. A remarkable 84% of store managers have shown appreciation for CB4, thanks to our innovative algorithms that provide high-accuracy recommendations and significantly boost revenue. Our application empowers managers to effortlessly assign tasks or swiftly tackle issues themselves, ensuring a smoother operation overall. By integrating our solution, you'll not only enhance efficiency but also create a more enjoyable shopping environment for your customers.

Description

Enhance customer experiences both in physical locations and online, boost employee efficiency, drive increased revenue, and reveal valuable insights from in-store data using Mercaux’s Omnichannel and Unified Commerce Solutions. Our Composable Architecture empowers you to customize store transformations according to your vision, collaborate seamlessly with preferred systems, and implement changes swiftly. Provide your customers with a rapid, seamless, and adaptable checkout experience that outperforms traditional monolithic POS systems. Our comprehensive platform encompasses everything from Assisted Selling and Clienteling to Remote Selling via WhatsApp and the creation of a Universal Basket. Additionally, we offer In-store Self-Service Solutions featuring Basket Transfer and Checkout options, along with the ability to engage in Remote 1-to-1 Conversations with Store Associates. Track customer behavior from their initial interaction, through the creation of their shopping basket, all the way to the final purchase, while also monitoring Sales Associate activity and product interest funnels. Ultimately, this holistic approach ensures that both customers and staff benefit from a streamlined and engaging retail experience.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

JRNI No 
SAP Analytics Cloud No 
Salesforce No 

Integrations

JRNI Yes 
SAP Analytics Cloud Yes 
Salesforce Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

CB4

Founded

2010

Country

United States

Website

cb4.com

Vendor Details

Company Name

Mercaux

Founded

2013

Country

United Kingdom

Website

mercaux.com

Product Features

Retail Execution

AI / Image Recognition No 
Collaboration Tools No 
Data Collection Yes 
Inspection Yes 
Pricing / Placement Optimization No 
Product Education No 
Product Promotion Strategy No 
Retail Site Audit Yes 
Workforce Management Yes 

Product Features

Retail Execution

AI / Image Recognition No 
Collaboration Tools Yes 
Data Collection Yes 
Inspection Yes 
Pricing / Placement Optimization Yes 
Product Education Yes 
Product Promotion Strategy Yes 
Retail Site Audit Yes 
Workforce Management Yes 

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