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ease
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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

CATIE is a versatile platform aimed at enhancing resident engagement for seniors by integrating communication, self-service options, and staff notifications into a single user-friendly system. It offers a variety of digital content features, including resident check-ins, weather updates, dining options, event sign-ups, mail notifications, and reminders for meals and activities, along with useful tools like email, directories for staff and community members, LifeBio profiles, CATIE Radio, and two-way messaging capabilities. Available through three distinct interfaces—an always-on in-room device called the CATIE Portal, a web-based solution for personal devices known as CATIE Web, and a digital signage app for communal TVs referred to as CATIE TV—it guarantees that all residents, even those less familiar with technology, can effortlessly access community news and services, while also providing automatic alerts to staff regarding individual resident needs. This comprehensive approach not only fosters connectivity but also promotes an active lifestyle for seniors, ensuring they remain engaged and informed within their community.

Description

Second Nature’s Resident Experience Platform serves as a cloud-based software tool that empowers property managers to elevate their operations beyond mere transactional tasks, facilitating tailored interactions for residents from the moment they sign their lease throughout their entire living experience. This platform incorporates features like Resident Onboarding, which includes dynamic, mobile-friendly lease guides and move-in checklists driven by its Maestro orchestrator, alongside customizable Resident Benefits Packages (RBPs) that bundle valuable services such as internet at group rates, renters insurance, credit enhancement, air filter deliveries, pest control on demand, identity protection, reward systems, and concierge services for moving in. By automating individualized communications and seamlessly integrating with existing property accounting systems, the platform enables managers to customize the resident experience based on specific property types or resident demographics, all while significantly reducing administrative burdens and promoting tenant retention. Ultimately, this innovative solution not only enhances service offerings but also creates a sense of community and satisfaction among residents, which can lead to long-term loyalty.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AppFolio Property Manager No 
Maestro No 
Propertyware No 
Rentvine No 

Integrations

AppFolio Property Manager Yes 
Maestro Yes 
Propertyware Yes 
Rentvine Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Status Solutions

Founded

2001

Country

United States

Website

www.statussolutions.com/resident-engagement-catie/

Vendor Details

Company Name

Second Nature

Founded

2012

Country

United States

Website

www.secondnature.com

Product Features

Product Features

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