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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Intelligent Banking Solutions is a specialized firm dedicated solely to providing debt collection software for the banking sector. With extensive firsthand knowledge of the challenges you face in asset recovery, we have dedicated over thirty years to refining the premier debt collection software tailored for banks: CARM-Pro™ Collection and Recovery Manager, Professional™. This essential software equips your special asset officers with the tools necessary to meticulously record, oversee, and recover all debts owed to your institution. By utilizing CARM-Pro™, banks can significantly boost their revenue, minimize loan delinquencies, and lower the incidence of debt charge-offs. Moreover, this powerful platform seamlessly integrates with both your bank’s core systems and non-primary account servicing solutions, allowing account managers to acquire a comprehensive view and real-time status of every borrower account. With CARM-Pro™, your institution can enhance operational efficiency while effectively managing financial recoveries.

Description

MeridianLink® Collect is a cloud‑based debt collection platform that helps financial institutions manage delinquency and optimize recovery through a proactive, data‑driven approach. Intelligent automation, machine‑learning‑driven Propensity‑to‑Pay scoring, and a Predictive Collection Index help prioritize accounts with the highest likelihood of resolution. Real‑time dashboards and customizable reports provide visibility into case activity, team performance, and portfolio health. Automated omnichannel outreach—including email, SMS, phone, and portal messaging—improves response rates, while self‑service tools accelerate resolution. Built‑in compliance controls, configurable queues and data fields, batch document generation, and REST API integrations with core and third‑party systems support scalable, efficient, and compliant collections operations.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

MeridianLink Consumer No 
MeridianLink Insight No 
MeridianLink One No 

Integrations

MeridianLink Consumer Yes 
MeridianLink Insight Yes 
MeridianLink One Yes 

Pricing Details

$3,995 one-time payment
Free Trial No 
Free Version No 

Pricing Details

Schedule a demo to see the solution in action and receive a customized pricing plan tailored to your organization's unique needs and goals.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Intelligent Banking Solutions

Founded

1989

Country

United States

Website

www.ibshome.com/debt-collection-software-for-banks/

Vendor Details

Company Name

MeridianLink

Founded

1998

Country

United States

Website

www.meridianlink.com/products/collect/

Product Features

Debt Collection

Agency Management Yes 
Auto Dialer Yes 
Automated Notices Yes 
Callback Scheduling Yes 
Client Management Yes 
Commission Management Yes 
Compliance Management Yes 
Contact Management Yes 
Credit Bureau Reporting Yes 
In-House Collections Yes 
Payment Plans Yes 
Transaction Management Yes 

Product Features

Debt Collection

Agency Management No 
Auto Dialer No 
Automated Notices Yes 
Callback Scheduling Yes 
Client Management No 
Commission Management No 
Compliance Management Yes 
Contact Management No 
Credit Bureau Reporting No 
In-House Collections Yes 
Payment Plans Yes 
Transaction Management No 

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