Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
There is no trade-off between the needs of the business and those of the individual. CARA is crafted to deliver a spectrum of user experiences, ranging from a straightforward portal to a comprehensive business application. The core of an intelligent enterprise system lies in its metadata. In CARA, we leverage this metadata to enhance business processes, facilitate content creation, and manage data efficiently. With over 40,000 configuration settings available, this is the key element that enables us to deliver top-tier solutions tailored to the specific needs of various industries. Additionally, we provide ready-made solutions that are refined through years of industry expertise. Our security framework is highly detailed, offering category-based access controls down to the individual document, group, and user level. This robust security allows for intricate conditional rules to be based on any metadata attribute, meaning that if you can envision a rule, CARA can make it a reality, ensuring flexibility and customization for every user. Ultimately, CARA empowers organizations to adapt seamlessly to their unique operational demands.
Description
Cara, developed by Oyster Technologies, is an advanced AI-powered servicing and sales platform purpose-built for the insurance industry. It automates routine servicing, streamlines client communication, and assists agents with policy and coverage analysis—empowering agencies, brokerages, and MGAs to grow efficiently. The platform’s Copilot module acts as an AI assistant for every agent, handling application intake, quote analysis, and document generation. The Service workspace centralizes ticketing, automates responses, and manages certificates of insurance from a single dashboard. Cara’s Communication module introduces 24/7 omni-channel client support with voice and email AI, reducing turnaround time and improving accessibility. Its Knowledge system enables fast, secure data discovery, allowing teams to query, summarize, and analyze policy documents using generative AI. Seamless integrations with Gmail, Outlook, Salesforce, HubSpot, and other AMS and CRM tools make adoption frictionless. Fully encrypted and compliant, Cara returns measurable time savings—automating up to 70% of servicing workflows while elevating both agent productivity and client experience.
API Access
Has API
No
API Access
Has API
No
Integrations
Alfresco Digital Business Platform
Yes
Amazon S3
Yes
Box
Yes
Docusign
Yes
EXTEDOpulse
Yes
Gmail
No
Google Calendar
No
HubSpot CRM
No
HubSpot Customer Platform
No
LORENZ RIM
Yes
Integrations
Alfresco Digital Business Platform
No
Amazon S3
No
Box
No
Docusign
No
EXTEDOpulse
No
Gmail
Yes
Google Calendar
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
LORENZ RIM
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Generis
Founded
2002
Country
United States
Website
www.generiscorp.com
Vendor Details
Company Name
Oyster Technologies
Founded
2024
Country
United States
Website
www.getcara.ai/
Product Features
Enterprise Content Management (ECM)
Archiving & Retention
No
Collaboration Tools
No
Content Lifecycle Management
No
Digital Asset Management
No
Document Management
No
Electronic Signature
No
Information Governance
No
Mobile Access
No
Search
No
Version Control
No
Workflow Management
No