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support

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Description

For nearly twenty years, POS Nation has provided exceptional service to more than 10,000 clients. It was a natural progression for us to enhance our retail point of sale software by collaborating with CAP Retail. This alliance guarantees that our customers benefit from a software solution developed by the same trusted and highly-rated team responsible for our hardware, merchant services, and support. We are thrilled to integrate CAP employees and customers into the POS Nation family! Our retail POS software comes equipped with all the essential features tailored to your industry, ensuring you have everything you need and nothing extraneous. Additionally, we are dedicated to assisting you in choosing the best payment processing partner, making credit card acceptance quick, seamless, and cost-effective. This commitment to service excellence and innovation reflects our mission to empower retailers in their operations.

Description

The emergence of cloud technology and mobile computing, along with improvements in communication protocols, has enabled us to develop a new version of our POS system, 8.3, which supports both local and cloud deployment options. This system includes a thorough merchandise classification framework that empowers users with enhanced oversight and management capabilities concerning inventory, retail locations, clientele, and staff. As the retail industry seeks more sophisticated analytical tools, Cybex BI delivers enhanced functionalities tailored for retail operations. Additionally, advanced retail marketing strategies offer an all-encompassing method for analyzing customer behavior and executing marketing initiatives. Moreover, the Merchandise and Assortment Planning module integrates extensive performance metrics, planning tools, and simulation applications for optimal inventory management. This comprehensive suite equips retailers with the necessary tools to adapt to an evolving market landscape effectively.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

CAP Software

Founded

1978

Country

United States

Website

www.capretail.com

Vendor Details

Company Name

Cybex Systems

Founded

1986

Country

Canada

Website

www.cybexnet.com

Product Features

Point of Sale

Barcode Scanning Yes 
Commission Management Yes 
Cryptocurrency Support No 
Customer Account Profiles Yes 
Discount Management Yes 
Electronic Signature Yes 
Gift Card Management Yes 
Loyalty Program No 
Multi-Location Yes 
Restaurant POS No 
Retail POS Yes 
Returns Management Yes 
eCommerce Integration No 

Retail Management

CRM Yes 
Commission Management Yes 
Email Marketing Yes 
Employee Management Yes 
Loyalty Program Yes 
Mail Order Yes 
Merchandise Management Yes 
Multi-Location Yes 
Order Management Yes 
Purchase Order Management Yes 
Reporting/Analytics Yes 
Returns Management Yes 
eCommerce Yes 

Product Features

Franchise Management

Appointment Scheduling No 
Automatic Re-ordering Yes 
CRM No 
Commission Management Yes 
Construction Tracker No 
Contract Management & Signature No 
Franchise Intranet Yes 
Job Scheduling No 
LMS / Training No 
Marketing No 
Onboarding No 
Online Store Yes 
Reputation Management No 
Website Manager Yes 

Inventory Control

Allocation Yes 
Barcoding Yes 
Cost Tracking Yes 
Forecasting Yes 
Item Management Yes 
Order Management Yes 
Procurement Management Yes 
Reorder Management Yes 
SKU / UPC Codes Yes 
Serial Number Tracking Yes 
Supplier Management Yes 

Jewelry Store Management

Appraisal Management No 
Commission Management No 
Consignments No 
Customer Purchase History Yes 
Jewelry Design No 
Marketing Management Yes 
Multi-Store Management No 
Pricing Management Yes 
Repair Tracking Yes 
Supplier Management Yes 
Wholesaler Management No 

Point of Sale

Barcode Scanning Yes 
Commission Management Yes 
Cryptocurrency Support No 
Customer Account Profiles Yes 
Discount Management Yes 
Electronic Signature Yes 
Gift Card Management Yes 
Loyalty Program No 
Multi-Location Yes 
Restaurant POS No 
Retail POS Yes 
Returns Management Yes 
eCommerce Integration Yes 

Retail Management

CRM Yes 
Commission Management Yes 
Email Marketing Yes 
Employee Management Yes 
Loyalty Program Yes 
Mail Order Yes 
Merchandise Management Yes 
Multi-Location Yes 
Order Management Yes 
Purchase Order Management Yes 
Reporting/Analytics Yes 
Returns Management Yes 
eCommerce Yes 

Alternatives

Alternatives

Merchant RMS Reviews

Merchant RMS

Merchant Applications
Retail STAR Reviews

Retail STAR

CAM Commerce Solutions