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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

CAMS is a comprehensive, web-based management system designed specifically for auto, recreational vehicle (RV), and farm dealerships. It provides an affordable and effective solution that includes website development, hosting, and customization, allowing users to access essential data from any device using any web browser. The platform features robust customer relationship management (CRM), a VIN decoder, a complete financial integration package, Buy Here Pay Here options, a sales calendar, and QuickBooks integration. Key functionalities encompass modules for service and parts management, payment scheduling, car and RV rental services, detailed reporting, and more. Additionally, users can benefit from an appointments calendar, both internal and external work orders, parts inventory management, invoicing, and purchase order capabilities. The system also includes tools for tracking profit and loss, the ability to use a phone camera to upload vehicle images, and the convenience of an online document storage solution. Users can upload, store, and link documents to specific stock numbers while creating organized partitions and folders to enhance efficiency. Furthermore, CAMS supports both iOS and Android devices, ensuring seamless accessibility on the go.

Description

Salesforce Automotive Cloud is the #1 AI-powered CRM tailored for the automotive industry, allowing organizations to seamlessly manage customer relationships and interactions with both drivers and vehicles. By consolidating all driver and vehicle data into one platform, businesses can gain a comprehensive view of their customers, providing opportunities to improve sales and service outcomes. Automotive Cloud helps businesses automate processes such as lease management, warranty tracking, and claims handling, while delivering personalized experiences through AI-powered insights, alerts, and recommendations. The platform enables automotive businesses to engage customers with contextually relevant data at every touchpoint, from the first purchase to post-purchase services, fostering loyalty and building long-term relationships. Integrated with tools like Salesforce Data Cloud and Marketing Cloud, it allows businesses to scale their operations and optimize sales and service processes, ensuring a more personalized and efficient customer experience.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Collate
Salesforce

Integrations

Collate
Salesforce

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

CAMS

Founded

1998

Country

Canada

Website

camscanada.com

Vendor Details

Company Name

Salesforce

Founded

1999

Country

United States

Website

www.salesforce.com/automotive/cloud/

Product Features

Auto Dealer

Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

Automotive CRM

Call Logging
Contact Management
Customer Support
Inventory Management
Lease Management
List Management
Marketing Automation
Product Catalog
Quotes / Proposals
Service Department Management
Showroom Management
Territory Management

Dealership Management

Accounting
Auto Dealerships
Collections Management
Contact Database
Customer Database
Document Management
Equipment Dealerships
F&I Management
Financing Management
Form Printing
Lease Management
Marine Dealerships
Online Inventory
Parts Management
Powersports Dealerships
RV Dealerships
Service Department
Trailer Dealerships
Used Car Dealerships
Website Integration

Product Features

Automotive CRM

Call Logging
Contact Management
Customer Support
Inventory Management
Lease Management
List Management
Marketing Automation
Product Catalog
Quotes / Proposals
Service Department Management
Showroom Management
Territory Management

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