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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Cantel PLM offers a comprehensive solution for monitoring sales and seasonal production of new product lines by utilizing projections derived from booking patterns and preliminary sales data collected at trade shows. It allows for adjustments based on order requirements or market demand within delivery timeframes. Fabric and production resources can be strategically allocated to ensure optimal order fulfillment across various collections, merchandise categories, coordinates, and dye lots. The system integrates seamlessly with online shopping platforms like Shopify, Drop Ship, DSCO, and NuOrder, facilitating easy catalog creation, inventory updates, order placements, modifications, and the transmission of invoicing and shipping details directly from your Cantel data. This eliminates the need for engaging with third-party applications or logging into separate websites, as all transactions occur through the unified Cantel interface. Furthermore, it enables efficient management of private label initiatives by overseeing the entire process from the initial design phase and technical specifications to order placement, production, and cost assessment. You can also create innovative products tailored with specific requirements, grading guidelines, size variations, color options, cost criteria, timelines, and task schedules. Additionally, the system supports linking EDI orders with production processes, pre-packaging, advance shipping notifications, and various other functionalities, enhancing overall operational efficiency. Overall, Cantel PLM transforms the workflow of the fashion industry, making it more streamlined and effective than ever before.

Description

ChatWILL is an intelligent live chat assistant designed specifically for Shopify merchants, enabling them to interact with their website visitors, field inquiries, and enhance conversion rates through automated conversations and support available 24/7. Its seamless integration with Shopify allows the chatbot to quickly pull information from product catalogs, order histories, shipping statuses, and inventory levels, ensuring that customers receive precise responses regarding products, orders, returns, and various other inquiries without the need for manual input, which in turn decreases the volume of support tickets and alleviates teams from handling repetitive questions. Beyond just FAQs, ChatWILL is capable of suggesting products to customers, offering automatic order tracking, and delivering up-to-the-minute shipping updates, all while communicating in various languages and maintaining a natural, brand-consistent tone. Furthermore, it can be tailored to match the aesthetic of the store with customizable colors, logos, and welcoming messages, ensuring a cohesive shopping experience for users. With these features, ChatWILL not only enhances customer satisfaction but also streamlines operations for Shopify merchants.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

CWILL No 
Shopify No 
Shopify Plus No 

Integrations

CWILL Yes 
Shopify Yes 
Shopify Plus Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Cantel Systems

Country

United States

Website

www.cantel-cams.com

Vendor Details

Company Name

CWILL

Founded

2014

Country

United States

Website

www.cwill.com/chatwill/

Product Features

Apparel Management

Billing & Invoicing No 
Catalog Management Yes 
Inventory Management Yes 
Materials Management No 
Order Management Yes 
Product Management No 
Production Management No 
Purchasing No 
Returns Management No 
Shipping Management No 
Supplier Management No 
Supply Chain Management No 
Time and Action (TNA) Calendar No 
Warehouse Management Yes 

Product Data Management

Bill of Material Management No 
Document Management No 
Formula Management No 
Product Analytics No 
Product Lifecycle Management No 
Testing Management No 
Version Control No 

Retail Management

CRM Yes 
Commission Management Yes 
Email Marketing Yes 
Employee Management Yes 
Loyalty Program Yes 
Mail Order Yes 
Merchandise Management Yes 
Multi-Location No 
Order Management Yes 
Purchase Order Management Yes 
Reporting/Analytics Yes 
Returns Management No 
eCommerce No 

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

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