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Description

CAFMTEK, developed by HITEK AI and part of the Farnek Group in the UAE, is a comprehensive CAFM (computer-aided facility management) solution designed for facility management teams to efficiently manage their asset registers, helpdesk inquiries, work orders, and planned preventive maintenance (PPM) within a single platform. Helpdesk requests are transformed into work orders that are dispatched to technicians, while PPM schedules ensure that regular maintenance is carried out systematically, accompanied by reports that provide insights into job performance and asset conditions. The software incorporates advanced AI functionalities that include fault detection and diagnostics to identify equipment issues and their probable causes, as well as predictive maintenance and anomaly detection that alert users to unusual asset behavior prior to any potential failures. Moreover, suggested PPM intervals are generated based on actual asset performance data, aiding in the establishment of effective maintenance schedules. CAFMTEK seamlessly integrates with ERP systems for procure-to-pay processes, incorporates data from IoT sensors, and connects to HRMS through its Time and Attendance module, enhancing overall operational efficiency. Additionally, CAFMTEK is available as a standalone product, yet clients seeking to utilize other offerings from HITEK AI can conveniently access them on the Maestro FM platform, creating a cohesive facility management experience. This adaptability makes CAFMTEK a valuable tool for organizations aiming to streamline their facility management processes.

Description

Ostara Systems Ltd is a leading provider in the Computer-Aided Facilities Management sector (CAFM). The Ostara CAFM Solution was established 14 years ago by a team of experienced facilities management and software professionals. It is still being developed and hosted in the UK. and is now used in more than 13 different countries, and has been translated more than 12 languages. Ostara's ideology is not about maintaining a client database. Instead, it focuses on a number key elements, including building compliance. Ostara's financial control configuration (including accrual spend management and budget management) allows clients to control costs and save money. Clients also have access to powerful reporting tools that allow them to view real-time information about all aspects of their maintenance environment.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

Contact for pricing
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

HITEK AI

Country

United Arab Emirates

Website

www.hitek.ai/

Vendor Details

Company Name

Ostara Systems Ltd

Founded

2007

Country

United Kingdom

Website

www.ostarasystems.com

Product Features

Facility Management

Asset Management No 
Commercial Properties No 
Equipment Management No 
Facility Scheduling No 
Incident Management No 
Inspection Management No 
Inventory Control No 
Maintenance Tracking No 
Preventive Maintenance No 
Residential Properties No 
Room Scheduling No 
Schools No 
Space Planning No 
Vendor Management No 
Visitor Management No 
Work Order Management No 

Product Features

Building Maintenance

Asset Tracking Yes 
Commercial Properties No 
Customer Database No 
Dispatch Management Yes 
Inventory Management Yes 
Job Costing Yes 
Job Management Yes 
Maintenance Scheduling Yes 
Residential Properties No 
Routing Yes 
Scheduling Yes 
Work Order Management Yes 

CMMS

Asset Tracking Yes 
Calibration Management No 
Inventory Control No 
Key & Lock Management No 
Mobile Access Yes 
Preventive Maintenance Yes 
Purchasing Yes 
Scheduling Yes 
Service History Tracking Yes 
Technician Management Yes 
Work Order Management Yes 

Facility Management

Asset Management Yes 
Commercial Properties Yes 
Equipment Management Yes 
Facility Scheduling No 
Incident Management Yes 
Inspection Management Yes 
Inventory Control Yes 
Maintenance Tracking Yes 
Preventive Maintenance Yes 
Residential Properties Yes 
Room Scheduling No 
Schools No 
Space Planning No 
Vendor Management Yes 
Visitor Management No 
Work Order Management Yes 

Maintenance Management

Asset Tracking Yes 
Billing & Invoicing Yes 
Calibration Management No 
Dispatch Management Yes 
Inventory Control Yes 
Inventory Management Yes 
Key & Lock Management No 
Mobile Access Yes 
Planning Calendar Yes 
Predictive Maintenance Yes 
Preventive Maintenance Yes 
Purchasing Yes 
Scheduling Yes 
Service History Tracking Yes 
Technician Management Yes 
Work Order Management Yes 

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