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Average Ratings 0 Ratings

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ease
features
design
support

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Description

CAFMTEK, developed by HITEK AI and part of the Farnek Group in the UAE, is a comprehensive CAFM (computer-aided facility management) solution designed for facility management teams to efficiently manage their asset registers, helpdesk inquiries, work orders, and planned preventive maintenance (PPM) within a single platform. Helpdesk requests are transformed into work orders that are dispatched to technicians, while PPM schedules ensure that regular maintenance is carried out systematically, accompanied by reports that provide insights into job performance and asset conditions. The software incorporates advanced AI functionalities that include fault detection and diagnostics to identify equipment issues and their probable causes, as well as predictive maintenance and anomaly detection that alert users to unusual asset behavior prior to any potential failures. Moreover, suggested PPM intervals are generated based on actual asset performance data, aiding in the establishment of effective maintenance schedules. CAFMTEK seamlessly integrates with ERP systems for procure-to-pay processes, incorporates data from IoT sensors, and connects to HRMS through its Time and Attendance module, enhancing overall operational efficiency. Additionally, CAFMTEK is available as a standalone product, yet clients seeking to utilize other offerings from HITEK AI can conveniently access them on the Maestro FM platform, creating a cohesive facility management experience. This adaptability makes CAFMTEK a valuable tool for organizations aiming to streamline their facility management processes.

Description

Facilities Departments are tasked with the essential functions of capturing, monitoring, and overseeing service requests along with ongoing maintenance activities. It's crucial to evaluate metrics such as time spent, materials utilized, and associated expenses. Moreover, the challenge of monitoring equipment usage and assessing staff performance to uphold service standards is significant. To address these needs, Crow Canyon’s Office 365 & SharePoint Work Order Tracking System offers a streamlined and effective approach for managing facilities-related requests and work orders. Employees can submit their requests through multiple channels, including phone, email, web portals, SharePoint, and Office 365. Each request is directed to the appropriate team or individual for assignment and resolution of the work order. Additionally, work orders and equipment can be associated with pertinent forms, policies, and documentation for easy access. This system empowers teams to track time, log costs, maintain work records, and stay updated on status changes throughout the workflow. Furthermore, the comprehensive reporting tools allow for real-time insights as well as historical analysis of work order and maintenance information, enhancing overall operational efficiency. By utilizing such a system, Facilities Departments can optimize their workflows and improve service delivery.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

Contact for pricing
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

HITEK AI

Country

United Arab Emirates

Website

www.hitek.ai/

Vendor Details

Company Name

Crow Canyon Software

Founded

1999

Country

United States

Website

www.crowcanyon.com/sharepoint-applications/sharepoint-work-order-tracking-system/

Product Features

Facility Management

Asset Management No 
Commercial Properties No 
Equipment Management No 
Facility Scheduling No 
Incident Management No 
Inspection Management No 
Inventory Control No 
Maintenance Tracking No 
Preventive Maintenance No 
Residential Properties No 
Room Scheduling No 
Schools No 
Space Planning No 
Vendor Management No 
Visitor Management No 
Work Order Management No 

Product Features

Facility Management

Asset Management No 
Commercial Properties No 
Equipment Management No 
Facility Scheduling No 
Incident Management No 
Inspection Management No 
Inventory Control No 
Maintenance Tracking No 
Preventive Maintenance No 
Residential Properties No 
Room Scheduling No 
Schools No 
Space Planning No 
Vendor Management No 
Visitor Management No 
Work Order Management No 

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