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Description
CAFMTEK, developed by HITEK AI and part of the Farnek Group in the UAE, is a comprehensive CAFM (computer-aided facility management) solution designed for facility management teams to efficiently manage their asset registers, helpdesk inquiries, work orders, and planned preventive maintenance (PPM) within a single platform. Helpdesk requests are transformed into work orders that are dispatched to technicians, while PPM schedules ensure that regular maintenance is carried out systematically, accompanied by reports that provide insights into job performance and asset conditions.
The software incorporates advanced AI functionalities that include fault detection and diagnostics to identify equipment issues and their probable causes, as well as predictive maintenance and anomaly detection that alert users to unusual asset behavior prior to any potential failures. Moreover, suggested PPM intervals are generated based on actual asset performance data, aiding in the establishment of effective maintenance schedules.
CAFMTEK seamlessly integrates with ERP systems for procure-to-pay processes, incorporates data from IoT sensors, and connects to HRMS through its Time and Attendance module, enhancing overall operational efficiency.
Additionally, CAFMTEK is available as a standalone product, yet clients seeking to utilize other offerings from HITEK AI can conveniently access them on the Maestro FM platform, creating a cohesive facility management experience. This adaptability makes CAFMTEK a valuable tool for organizations aiming to streamline their facility management processes.
Description
The CAFM property and estate management software system serves as a sophisticated web-based solution for management tasks. With its mobile application, Concerto facilitates the seamless collection of data in a user-friendly way, accessible from any location at any time. Tailored configurations are developed to meet the specific needs of each client’s organization. Being built on a database framework, it can easily connect with associated sites, documents, equipment, and asset registries. Users benefit from a customizable web portal dashboard that provides a concise overview of ongoing and pending tasks, financial details, and any other pertinent information necessary for their roles. Additionally, automated email notifications keep operatives, clients, and contractors informed with timely updates throughout the process. The Facilities Management CAFM helpdesk offers a wealth of adaptable features, ensuring a high-quality, efficient, and responsive service for all users involved. This flexibility in functionality makes it an essential tool for modern property management.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
Contact for pricing
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
HITEK AI
Country
United Arab Emirates
Website
www.hitek.ai/
Vendor Details
Company Name
Concerto Support Services
Founded
2004
Country
United Kingdom
Website
www.concerto.co.uk
Product Features
Facility Management
Asset Management
No
Commercial Properties
No
Equipment Management
No
Facility Scheduling
No
Incident Management
No
Inspection Management
No
Inventory Control
No
Maintenance Tracking
No
Preventive Maintenance
No
Residential Properties
No
Room Scheduling
No
Schools
No
Space Planning
No
Vendor Management
No
Visitor Management
No
Work Order Management
No
Product Features
Facility Management
Asset Management
Yes
Commercial Properties
Yes
Equipment Management
Yes
Facility Scheduling
Yes
Incident Management
Yes
Inspection Management
Yes
Inventory Control
Yes
Maintenance Tracking
Yes
Preventive Maintenance
Yes
Residential Properties
Yes
Room Scheduling
Yes
Schools
Yes
Space Planning
Yes
Vendor Management
Yes
Visitor Management
Yes
Work Order Management
Yes
