Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Idox’s CAFM Explorer software equips facilities managers with the necessary tools to efficiently oversee maintenance, compliance, and safety tasks across an estate, ensuring comprehensive visibility of assets, costs, and risks. This capability allows managers to anticipate potential issues, streamline task assignments, automate processes, and enhance reporting to ultimately help clients achieve substantial productivity improvements. Offering a complete solution for all facilities management needs, CAFM Explorer bundles a diverse array of modules into one package, eliminating hidden fees and the necessity for additional purchases. The seamless integration of these modules not only automates manual processes but also boosts efficiency and supports real-time reporting. By employing CAFM Explorer, Brent Council has successfully enhanced its response times and improved job management and tracking, while also generating statistical reports that aid in performance benchmarking. The software's comprehensive approach signifies a transformative shift in how facilities management is conducted, making it an invaluable asset for organizations striving for excellence.
Description
CAFMTEK, developed by HITEK AI and part of the Farnek Group in the UAE, is a comprehensive CAFM (computer-aided facility management) solution designed for facility management teams to efficiently manage their asset registers, helpdesk inquiries, work orders, and planned preventive maintenance (PPM) within a single platform. Helpdesk requests are transformed into work orders that are dispatched to technicians, while PPM schedules ensure that regular maintenance is carried out systematically, accompanied by reports that provide insights into job performance and asset conditions.
The software incorporates advanced AI functionalities that include fault detection and diagnostics to identify equipment issues and their probable causes, as well as predictive maintenance and anomaly detection that alert users to unusual asset behavior prior to any potential failures. Moreover, suggested PPM intervals are generated based on actual asset performance data, aiding in the establishment of effective maintenance schedules.
CAFMTEK seamlessly integrates with ERP systems for procure-to-pay processes, incorporates data from IoT sensors, and connects to HRMS through its Time and Attendance module, enhancing overall operational efficiency.
Additionally, CAFMTEK is available as a standalone product, yet clients seeking to utilize other offerings from HITEK AI can conveniently access them on the Maestro FM platform, creating a cohesive facility management experience. This adaptability makes CAFMTEK a valuable tool for organizations aiming to streamline their facility management processes.
API Access
Has API
No
API Access
Has API
No
Integrations
Cadcorp
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
Contact for pricing
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Idox Group
Founded
1984
Country
United Kingdom
Website
www.idoxgroup.com
Vendor Details
Company Name
HITEK AI
Country
United Arab Emirates
Website
www.hitek.ai/
Product Features
Building Maintenance
Asset Tracking
Yes
Commercial Properties
Yes
Customer Database
Yes
Dispatch Management
No
Inventory Management
Yes
Job Costing
Yes
Job Management
Yes
Maintenance Scheduling
Yes
Residential Properties
No
Routing
No
Scheduling
Yes
Work Order Management
Yes
Facility Management
Asset Management
Yes
Commercial Properties
Yes
Equipment Management
Yes
Facility Scheduling
No
Incident Management
Yes
Inspection Management
Yes
Inventory Control
Yes
Maintenance Tracking
Yes
Preventive Maintenance
Yes
Residential Properties
No
Room Scheduling
Yes
Schools
Yes
Space Planning
Yes
Vendor Management
No
Visitor Management
No
Work Order Management
Yes
Help Desk
Alerts / Escalation
Yes
Automated Routing
Yes
Community Forums
No
Customizable Branding
Yes
Document Storage
Yes
Email Integration
Yes
IT Asset Management
Yes
Incident Management
Yes
Interaction Tracking
Yes
Knowledge Base
Yes
Known Issue Management
Yes
Live Chat
No
Multi-Channel Communication
Yes
Multiple Brands / Products
No
Network Monitoring
Yes
Real-time Chat
Yes
Self Service Portal
Yes
Service Level Agreement (SLA) Management
Yes
Ticket Management
Yes
Product Features
Facility Management
Asset Management
No
Commercial Properties
No
Equipment Management
No
Facility Scheduling
No
Incident Management
No
Inspection Management
No
Inventory Control
No
Maintenance Tracking
No
Preventive Maintenance
No
Residential Properties
No
Room Scheduling
No
Schools
No
Space Planning
No
Vendor Management
No
Visitor Management
No
Work Order Management
No