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support

Description

Enhance customer satisfaction, increase profits, and achieve a distinct competitive edge by streamlining your aftermarket sales and support processes. By creating a user-friendly online customer portal, you can transform your engineering and commercial data with our adaptable, scalable, and budget-friendly solution. Generate additional revenue by modernizing your aftermarket sales approach and ridding your operations of outdated inefficiencies. With aftermarket profit margins on the rise, it's crucial to simplify access to spare parts and quality customer service to maximize your earnings. Ensure accurate orders by digitizing your aftermarket sales process, leading to significant reductions in errors, as reported by CADshare users who have seen up to a 95% decrease in ordering mistakes. Leverage aftermarket automation to close more deals without reducing prices, thereby making it your key competitive edge. Furthermore, our findings indicate that CADshare has improved customer support productivity by 77%, demonstrating that excellent support makes it easier to sell your products effectively. This transformation not only benefits you but also fosters long-term customer loyalty and trust.

Description

Lattice is the People Platform that 5,000 of the world’s most strategic HR teams use to drive a high performance culture. Purpose built for the age of AI with performance management, engagement, growth, compensation, HRIS and analytics, Lattice's easy-to-use platform allows managers to leverage technology to drive clarity and accountability across their team; provides HR leaders with the insights needed to be a strategic partner to the business; and simplifies HR operations to ensure the administrative fundamentals are done well.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

ADP Global Payroll
BambooHR
Employee Navigator
Google
Google Calendar
Gusto
Humaans
Jira
JumpCloud
Lever
Microsoft Azure
Microsoft Entra ID
Microsoft Outlook
Omni HR
OneLogin
Slack
TriNet
UKG Pro
WorkRamp
Zenefits

Integrations

ADP Global Payroll
BambooHR
Employee Navigator
Google
Google Calendar
Gusto
Humaans
Jira
JumpCloud
Lever
Microsoft Azure
Microsoft Entra ID
Microsoft Outlook
Omni HR
OneLogin
Slack
TriNet
UKG Pro
WorkRamp
Zenefits

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$9/month/user
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

CADshare

Founded

2013

Country

Ireland

Website

cadshare.com

Vendor Details

Company Name

Lattice

Founded

2016

Country

United States

Website

lattice.com

Product Features

Product Features

360 Degree Feedback

Dashboard
Feedback / Surveys
Progress Tracking
Question Library
Rater Selection
Self Service Portal
Supports External Reviewers

Compensation Management

Bonus Management
Compensation Assessment
Compensation Calculation
Compensation Plan Modeling
Compensation Statements
Employee Reward Programs
Incentive Programs
Organizational Charting
Salary Planning

Employee Engagement

Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys

NPS

OKR

Benchmarking
Feedback Management
Goal Management
KPIs
Prioritization
Progress Tracking
Strategic Planning

Performance Management

360 Degree Feedback
Compensation Management
Custom Rating Scales
Customizable Templates
Individual Development Plans
On-going Performance Tracking
Peer Appraisals
Review Cycle Tracking
Self Service Portal
Self-Appraisals
Skills Assessments
Weighted Performance Measures

Talent Management

Career Development Planning
Compensation Management
Competency Management
Employee Lifecycle Management
Goal Setting / Tracking
Job Description Management
Onboarding
Performance Appraisal
Recruiting Management
Succession Planning
Training Management

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