Average Ratings 0 Ratings
Average Ratings 16 Ratings
Description
Our IT asset management software is designed to enhance your return on investment and control over IT expenditures, while also facilitating compliance with regulations and policies and improving overall service delivery. We aim to maximize the benefits you derive from your IT assets, all while ensuring efficient inventory management. This software evaluates your hardware expenses, allowing you to refine your cost structure and reassign assets that are not being fully utilized. With its comprehensive features, our IT asset management solution offers a reliable strategy for effectively overseeing the lifecycle of your assets. Additionally, it enhances service delivery by streamlining the processes of reviewing, approving, and fulfilling hardware requests in an automated manner. Users, including business consumers and decision-makers, enjoy a contemporary self-service experience, where they can easily monitor their IT assets, request new products and services, collaborate with peers, and resolve issues—all within a single, integrated platform. This holistic approach not only simplifies asset management but also fosters a more collaborative environment among users.
Description
Mint Service Desk software is the next-generation in ITSM Software. The main functionalities of Mint Service Desk include: – Incident Management – Asset Management – Customer Portal – Multi Channel Communication Dynamic attributes Chat communication Ticket types Custom views.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Docker
No
Intertrust ExpresssPlay
Yes
Lansweeper
No
Microsoft Azure
No
baramundi Management Suite
No
Integrations
Docker
Yes
Intertrust ExpresssPlay
No
Lansweeper
Yes
Microsoft Azure
Yes
baramundi Management Suite
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$5/month/agent
On-premises and SaaS versions available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Broadcom
Founded
1991
Country
United States
Website
www.broadcom.com/info/clarity-sm/asset-portfolio-management
Vendor Details
Company Name
OPGK Software
Country
Poland
Website
www.mintsd.com
Product Features
IT Asset Management
Asset Tracking
Yes
Audit Management
Yes
Compliance Management
Yes
Configuration Management
No
Contract/License Management
Yes
Cost Tracking
No
Depreciation Management
No
IT Service Management
Yes
Inventory Management
Yes
Maintenance Management
No
Procurement Management
No
Requisition Management
No
Supplier Management
Yes
Product Features
Digital Asset Management
Asset Categorization
Yes
Asset Library
Yes
Asset Sharing
Yes
Brand Control
No
Customizable Branding
Yes
File Conversion
No
Metadata Management
No
Mobile App
Yes
Reporting/Analytics
Yes
Search Within Document
No
Search/Filter
Yes
Version Control
No
Watermarking
No
Workflow Management
No
Help Desk
Alerts / Escalation
Yes
Automated Routing
Yes
Community Forums
No
Customizable Branding
Yes
Document Storage
Yes
Email Integration
Yes
IT Asset Management
Yes
Incident Management
Yes
Interaction Tracking
No
Knowledge Base
Yes
Known Issue Management
Yes
Live Chat
Yes
Multi-Channel Communication
Yes
Multiple Brands / Products
No
Network Monitoring
No
Real-time Chat
Yes
Self Service Portal
Yes
Service Level Agreement (SLA) Management
Yes
Ticket Management
Yes
Incident Management
Audit Trail
No
Corrective Actions (CAPA)
No
Disaster Recovery
No
IT Incident Management
Yes
Incident Reporting
No
OSHA Compliance
No
Root-Cause Diagnosis
No
Safety Management
No
Task Management
No
Ticket Management
Yes
IT Asset Management
Asset Tracking
Yes
Audit Management
No
Compliance Management
No
Configuration Management
No
Contract/License Management
No
Cost Tracking
No
Depreciation Management
No
IT Service Management
Yes
Inventory Management
No
Maintenance Management
No
Procurement Management
No
Requisition Management
No
Supplier Management
No
ITSM
Asset Tracking
Yes
Availability Management
No
Change Management
Yes
Configuration Management
Yes
Contract/License Management
Yes
Dashboard
Yes
Incident Management
Yes
Problem Management
Yes
Project Management
No
Release & Deployment Management
No
Self Service Portal
Yes
Service Desk
CMDB
Yes
Change Management
Yes
IT Asset Management
Yes
Incident Management
Yes
Knowledge Base
Yes
Mobile Access
Yes
Procurement Management
No
Remote Control
No
SLA Management
Yes
Self Service Portal
Yes