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Description

C3 AI ESG empowers organizations to enhance their environmental, social, and governance (ESG) performance through sophisticated machine learning, natural language processing, and generative AI methods. By adopting C3 AI ESG, users can consolidate various ESG data into ESGbitsTM, automate compliance reporting, and improve the accuracy and traceability of carbon emissions assessments, while also monitoring stakeholder ESG priorities and developing strategic plans through scenario analyses. This application harnesses generative AI to facilitate report drafting and summarize shifts in stakeholder sentiment, featuring an intuitive natural language search for quick access to valuable insights. Additionally, the C3 generative AI product suite, which integrates seamlessly with C3 AI ESG, offers standalone capabilities that can be implemented on customer datasets and applications, ensuring tailored solutions for diverse needs and challenges. Ultimately, C3 AI ESG equips businesses with the tools necessary to navigate the complexities of ESG management effectively.

Description

Utilizing Merkle's extensive data resources and advanced proprietary knowledge models, GenCX empowers brands to forge deeper connections with their customers by enhancing their understanding of interactions, behaviors, and sentiments. By partnering with GenCX, brands can quickly and dependably seek expert advice to create and implement superior customer experiences, leveraging insights derived not only from their own data but also informed by learnings from the entire US population. Our consulting services aim to revolutionize customer experiences through various interactions, emphasizing technology as the vital catalyst for transformation. We assist companies in pinpointing opportunities for innovation in products and services, crafting effective monetization and growth strategies, and promoting agility and organizational change, all crucial for keeping pace with rapidly evolving customer expectations. Ultimately, our goal is to ensure that brands not only meet but also exceed the demands of their clientele in today’s fast-paced market.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Canopy No 

Integrations

Canopy Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

C3 AI

Founded

2009

Country

United States

Website

c3.ai/products/c3-ai-esg/

Vendor Details

Company Name

Merkle

Country

United States

Website

www.merkle.com/en/services/analytics-data-platforms/data-science-artificial-intelligence/gencx.html

Product Features

Artificial Intelligence

Chatbot No 
For Healthcare No 
For Sales No 
For eCommerce No 
Image Recognition No 
Machine Learning No 
Multi-Language No 
Natural Language Processing No 
Predictive Analytics No 
Process/Workflow Automation No 
Rules-Based Automation No 
Virtual Personal Assistant (VPA) No 

ESG

Activity Dashboard No 
Analytics/Reporting No 
Audit Management No 
Benchmarking No 
Compliance Management No 
Data Visualization No 
Document Management No 
Performance Metrics No 
Risk Assessment No 

Alternatives

Alternatives

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