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Description
Effortlessly manage user access to organizational resources with group administration features. You can access the admin console via a web browser to oversee both individual users and groups. Allow users to take control of their own credentials and personal data through a self-service portal. Centrally coordinate users, groups, workstations, and single sign-on (SSO) capabilities for Software as a Service (SaaS) offerings throughout your business. Transition users seamlessly from an LDAP server, Windows Active Directory, Microsoft 365, Google Workspace, or by uploading a CSV file. Lighten the burden on IT teams by empowering users to reset their passwords, update their secondary email addresses, phone numbers, and physical addresses, among other details. Establish on-premises LDAP servers to facilitate rapid local authentication. Optimize the authentication process for SaaS applications using SSO and efficient user account setups. With C2 Identity's low-latency hybrid architecture, you can achieve swift offline authentication through local LDAP servers, ensuring a smooth user experience. This comprehensive approach not only enhances security but also improves user satisfaction.
Description
Self-service password reset tools are intended to reduce the burden on helpdesk teams by offering a secure way for users to reset their accounts independently, either online or via phone. INI presents automated password reset solutions tailored to both the security requirements of an organization and the needs of its users. The cost of helpdesk calls averages between $10 and $30, which can add up significantly over time. By implementing a self-service password reset application, organizations can often achieve a return on investment that covers the cost of the application within just the first year of operation. The time saved across various departments—including users, helpdesk staff, IT, finance, and security—results in considerable productivity improvements that benefit the organization’s financial health. Additionally, this approach enhances security by eliminating the need for an agent to be involved in the authentication process, while also providing users with round-the-clock access for added convenience. Furthermore, organizations can maximize their ROI by reducing the number of costly helpdesk calls by 20% to 40%, allowing helpdesk personnel to focus on more critical tasks. Ultimately, this integration not only streamlines operations but also fortifies overall security measures within the organization.
API Access
Has API
No
API Access
Has API
No
Integrations
Amazon Web Services (AWS)
Yes
C2 Backup
Yes
Dropbox
Yes
Google Cloud Platform
Yes
Google Workspace
Yes
LDAP
Yes
Microsoft 365
Yes
Microsoft Advertising
Yes
Integrations
Amazon Web Services (AWS)
No
C2 Backup
No
Dropbox
No
Google Cloud Platform
No
Google Workspace
No
LDAP
No
Microsoft 365
No
Microsoft Advertising
No
Pricing Details
$19.99 per month
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Synology C2
Website
c2.synology.com/en-us/identity/overview
Vendor Details
Company Name
Interactive Northwest
Website
www.interactivenw.com/products/ini-idreset/
Product Features
Identity Management
Access Certification
No
Compliance Management
No
Multifactor Authentication
No
Password Management
No
Privileged Account Management
No
Self-Service Access Request
No
Single Sign On
No
User Activity Monitoring
No
User Provisioning
No
Single Sign On
Biometric
No
Credential Management
No
Identity Federation
No
Multifactor Authentication
No
Password Management
No
Policy Management
No
Social Sign On
No
User Management
No
Product Features
Identity Management
Access Certification
No
Compliance Management
No
Multifactor Authentication
Yes
Password Management
Yes
Privileged Account Management
No
Self-Service Access Request
No
Single Sign On
No
User Activity Monitoring
No
User Provisioning
No
Self-Service Password Reset (SSPR)
Access Control
No
Alerts / Notifications
No
Application Security
No
Compliance Management
No
Credential Management
No
Employee Directory
No
Group Passwords
No
Password Database
No
Password Management
No
Reminders
No
Reporting / Analytics
No
Single Sign On
No
Two-Factor Authentication (2FA)
No
