Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

The C1 Connected Experience (C1CX) is a comprehensive solution designed to revolutionize the way employees, customers, and technology interact by incorporating generative AI to speed up automation and utilizing state-of-the-art collaboration tools to improve work quality. The sophisticated orchestration capabilities of C1CX enable organizations to integrate these features into their current infrastructures, allowing for modernization while mitigating the risks tied to completely replacing existing technology investments. This strategy guarantees fluent and cohesive interactions across multiple channels and transitions, preserving a consistent experience for users. By harnessing the power of C1 Elly™, C1's enterprise AI platform, C1CX not only accelerates the implementation of automation but also fosters remarkable business growth while enhancing engagement for both employees and customers. Ultimately, C1CX empowers organizations to stay competitive in an ever-evolving digital landscape.

Description

Ellie is crafted to unify the entire organization by creating an ongoing, collective memory framework that spans all team discussions. The platform's primary advantage lies in its ability to prevent knowledge loss and minimize the fatigue associated with context switching, which is a significant challenge for remote, hybrid, and rapidly expanding organizations. In contrast to standard note-taking applications, Ellie offers seamless integration with existing systems like Slack, Notion, and CRMs, automatically delivering summaries and action items to the appropriate projects. This organized methodology guarantees that every vital insight, commitment to clients, and strategic decision is documented and readily available for immediate coaching or future reference. Furthermore, the solution is strategically positioned to cater to the rapidly expanding global market for AI-powered productivity tools, specifically targeting high-stakes environments characterized by frequent meetings in sectors such as sales, operations, and talent development. Consequently, organizations can enhance their productivity and decision-making processes through the utilization of this innovative platform.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Amazon Web Services (AWS) Yes 
Avaya Cloud Office Yes 
C1 Elly Yes 
Dell APEX Yes 
Genesys Cloud CX Yes 
Google Yes 
Google Meet No 
IBM Cloud Yes 
Microsoft 365 Yes 
Microsoft Teams No 
Notion No 
Salesforce Yes 
Slack No 
VMware Cloud Yes 
Zoom No 

Integrations

Amazon Web Services (AWS) No 
Avaya Cloud Office No 
C1 Elly No 
Dell APEX No 
Genesys Cloud CX No 
Google No 
Google Meet Yes 
IBM Cloud No 
Microsoft 365 No 
Microsoft Teams Yes 
Notion Yes 
Salesforce No 
Slack Yes 
VMware Cloud No 
Zoom Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

C1

Founded

1993

Country

United States

Website

www.onec1.com/solutions/customer-experience

Vendor Details

Company Name

Invite Ellie

Founded

2025

Country

United States

Website

www.inviteEllie.ai/

Product Features

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Alternatives

Happ CX Platform Reviews

Happ CX Platform

Happ Consulting Services

Alternatives