Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The C1 Connected Experience (C1CX) is a comprehensive solution designed to revolutionize the way employees, customers, and technology interact by incorporating generative AI to speed up automation and utilizing state-of-the-art collaboration tools to improve work quality. The sophisticated orchestration capabilities of C1CX enable organizations to integrate these features into their current infrastructures, allowing for modernization while mitigating the risks tied to completely replacing existing technology investments. This strategy guarantees fluent and cohesive interactions across multiple channels and transitions, preserving a consistent experience for users. By harnessing the power of C1 Elly™, C1's enterprise AI platform, C1CX not only accelerates the implementation of automation but also fosters remarkable business growth while enhancing engagement for both employees and customers. Ultimately, C1CX empowers organizations to stay competitive in an ever-evolving digital landscape.
Description
Ellie is crafted to unify the entire organization by creating an ongoing, collective memory framework that spans all team discussions. The platform's primary advantage lies in its ability to prevent knowledge loss and minimize the fatigue associated with context switching, which is a significant challenge for remote, hybrid, and rapidly expanding organizations. In contrast to standard note-taking applications, Ellie offers seamless integration with existing systems like Slack, Notion, and CRMs, automatically delivering summaries and action items to the appropriate projects. This organized methodology guarantees that every vital insight, commitment to clients, and strategic decision is documented and readily available for immediate coaching or future reference. Furthermore, the solution is strategically positioned to cater to the rapidly expanding global market for AI-powered productivity tools, specifically targeting high-stakes environments characterized by frequent meetings in sectors such as sales, operations, and talent development. Consequently, organizations can enhance their productivity and decision-making processes through the utilization of this innovative platform.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Amazon Web Services (AWS)
Yes
Avaya Cloud Office
Yes
C1 Elly
Yes
Dell APEX
Yes
Genesys Cloud CX
Yes
Google
Yes
Google Meet
No
IBM Cloud
Yes
Microsoft 365
Yes
Microsoft Teams
No
Integrations
Amazon Web Services (AWS)
No
Avaya Cloud Office
No
C1 Elly
No
Dell APEX
No
Genesys Cloud CX
No
Google
No
Google Meet
Yes
IBM Cloud
No
Microsoft 365
No
Microsoft Teams
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
C1
Founded
1993
Country
United States
Website
www.onec1.com/solutions/customer-experience
Vendor Details
Company Name
Invite Ellie
Founded
2025
Country
United States
Website
www.inviteEllie.ai/
Product Features
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No