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Description

Initially created in 1982 for a debt collection agency, our Debt Recovery Software, known as C.A.M.S, has since been utilized by hundreds of agencies across the country as their main tool for Recovery Management. With over two decades of user feedback, C.A.M.S. has evolved into a highly comprehensive system tailored to meet your needs. Our extensive experience in the field has allowed us to develop a program that is not only cost-effective but also user-friendly. Customer support is provided by our knowledgeable and friendly staff, who prioritize direct communication by answering calls themselves during business hours without resorting to voice mail. This means you won't have to navigate through a maze of telephone menus that are all too common in today's market. Picture the convenience of having a programmer directly address your support inquiries when you call for assistance, ensuring that your issues are resolved efficiently. This level of personalized service sets us apart and reinforces our commitment to customer satisfaction.

Description

CollectXpert is a comprehensive solution for managing the entire debt collections process, enabling businesses to handle collections from start to finish. It seamlessly integrates with both on-platform and off-platform applications, powered by a robust configuration-based rule engine. As the sole Salesforce-native AppExchange offering tailored for businesses of various sizes, CollectXpert provides exceptional automation capabilities, sophisticated segmentation features, and strategic management tools that bolster cash flow, reduce manual labor, and enhance recovery rates—all while prioritizing customer empathy and regulatory compliance. - User-Centric Configuration: Develop strategies, workflows, and rules independently of IT. - Complete Oversight: Instantly understand the status of each customer. - Compliance and Compassion: Ensure adherence to regulated collection practices with a focus on empathy. - Quick Return on Investment: Achieve lower Days Sales Outstanding (DSO) and heightened recovery rates. - Adaptable for Expansion: Suitable for teams ranging from mid-market to large enterprises. Reach out to us to arrange a demonstration of our platform and discover how it can benefit your organization.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

MYOB No 
MuleSoft Anypoint Platform No 
SMS Broadcast No 
SMS-Magic No 
Salesforce No 
Salesforce Agentforce No 
Salesforce Agentforce Marketing No 
Salesforce Agentforce Service No 
Salesforce CPQ No 
Salesforce Data 360 No 
Salesforce Einstein No 
Stripe No 
Twilio No 
Xero No 
Zuora No 

Integrations

MYOB Yes 
MuleSoft Anypoint Platform Yes 
SMS Broadcast Yes 
SMS-Magic Yes 
Salesforce Yes 
Salesforce Agentforce Yes 
Salesforce Agentforce Marketing Yes 
Salesforce Agentforce Service Yes 
Salesforce CPQ Yes 
Salesforce Data 360 Yes 
Salesforce Einstein Yes 
Stripe Yes 
Twilio Yes 
Xero Yes 
Zuora Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

From $199/month
TIERED-USAGE
Our Plans and Pricing
Starter - For individuals and collaborators
Professional - For agencies and small teams
Business - For mid-size businesses and large teams
Enterprise - For enterprise organizations and large agencies

*Estimates based on common delinquency rates / payment trends / collection activities.

*Special discount available for multi-year contracts across all tiers.
Free Trial Yes 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Computer Assist

Website

www.c-a-m-s.com

Vendor Details

Company Name

CollectXpert

Country

Australia

Website

collectxpert.com

Product Features

Debt Collection

Agency Management No 
Auto Dialer No 
Automated Notices No 
Callback Scheduling No 
Client Management Yes 
Commission Management No 
Compliance Management No 
Contact Management No 
Credit Bureau Reporting Yes 
In-House Collections Yes 
Payment Plans No 
Transaction Management No 

Product Features

Debt Collection

Agency Management Yes 
Auto Dialer Yes 
Automated Notices Yes 
Callback Scheduling Yes 
Client Management Yes 
Commission Management Yes 
Compliance Management Yes 
Contact Management Yes 
Credit Bureau Reporting Yes 
In-House Collections Yes 
Payment Plans Yes 
Transaction Management Yes 

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