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Average Ratings 5 Ratings
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Description
Bzz serves as a comprehensive digital platform for managing waitlists, queues, and reservations, specifically tailored for restaurants, fast-casual dining spots, food halls, and groups with multiple locations. Customers can easily join the waitlist by scanning a QR code or tapping an NFC device, all without the need for app downloads or incurring SMS charges, and they benefit from an interactive browser-based buzzer that provides audio, push notifications, and vibration alerts when their table becomes available. During their wait time, Bzz enhances the guest experience by delivering targeted marketing messages that promote drink specials and appetizer options, effectively encouraging customers to increase their spending prior to being seated. The platform also empowers staff to efficiently handle walk-ins and online bookings through a unified dashboard that includes a user-friendly drag-and-drop floor plan editor, real-time tracking of occupancy levels, two-way communication with guests, GPS-verified presence, and detailed analytics on wait times and peak periods. Additionally, Bzz offers customizable white-label branding solutions and features a free plan, as well as various paid subscription options that provide extra buzzers, personalized branding, advertising opportunities, and advanced analytics capabilities. This versatility makes Bzz an ideal choice for establishments looking to streamline operations while enhancing the overall dining experience for patrons.
Description
Yelp Guest Manager is an all-encompassing platform aimed at simplifying the operations of restaurants and hospitality venues, significantly improving the guest journey from the moment of booking to the time they are seated. By integrating sophisticated waitlist management, online reservations, and effective communication tools, it enables establishments to adeptly oversee guest traffic and shorten wait times. With functionalities such as instant updates on table availability, customizable booking options, and automated notifications, it facilitates optimal seating arrangements while reducing occurrences of no-shows. Furthermore, Yelp Guest Manager connects with Yelp’s extensive user community, allowing businesses to draw in more patrons through effortless online booking. Beyond enhancing operational productivity, it also provides valuable insights into customer preferences and feedback, equipping businesses to offer outstanding service and foster enduring relationships with their clientele. Ultimately, this platform serves as a vital resource for businesses looking to thrive in a competitive market, ensuring they can meet and exceed guest expectations consistently.
API Access
Has API
No
API Access
Has API
No
Integrations
Facebook
No
Google
No
Google Maps
No
Instagram
No
Olo
No
Sitejet
No
TikTok
No
Yelp
No
Yelp Host
No
Integrations
Facebook
Yes
Google
Yes
Google Maps
Yes
Instagram
Yes
Olo
Yes
Sitejet
Yes
TikTok
Yes
Yelp
Yes
Yelp Host
Yes
Pricing Details
Free
Starts from $11.99. Our top package is $29.99 per month. No per table fees.
Free Trial
Yes
Free Version
Yes
Pricing Details
$129 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Bzz Order Tracking Limited
Founded
2026
Country
Ireland
Website
bzz-app.com
Vendor Details
Company Name
Yelp
Founded
2004
Country
United States
Website
restaurants.yelp.com/products/yelp-guest-manager/
Product Features
Queue Management
Appointment Scheduling
No
Calendar
No
Communication Tools
No
Contactless
No
Customer Surveys
No
Dashboard
No
For Banks
No
For Government
No
For Healthcare
No
For Restaurants
No
For Retail
No
SMS Marketing
No
Supports Multiple Counters
No
Virtual Queue
No
Restaurant Reservations
Capacity Monitoring
No
Custom Reservation Inventory
Yes
Deposits / Prepayment Processing
No
Email Marketing
Yes
Facebook Reservations
No
Feedback Management
No
Guest Data
No
Guest Notifications
Yes
Mobile App Booking
No
Online / Website Reservations
Yes
Reminders
No
Reporting / Analytics
Yes
Seat / Table Optimization
Yes
Text/SMS Communications
Yes
Waitlist Management
Yes
Waitlist
Alerts/Notifications
Yes
Customer Database
No
For Restaurants
Yes
Prioritization
Yes
Public Waitlist
Yes
Reporting & Statistics
No
Self Check-in
Yes
Waiting Time Tracking
Yes
Waitlist Status Tracking
Yes
Product Features
Restaurant Management
Billing & Invoicing
Yes
Built-in Accounting
Yes
Employee Management
Yes
Food Costing
No
Inventory Management
No
Kitchen Management
No
Menu Management
No
Payroll Management
No
Point of Sale (POS)
No
Reporting/Analytics
Yes
Reservations Management
Yes
Sales Tracking
No
Table Management
Yes
Wait List Management
Yes
Waitstaff Management
Yes
Restaurant Reservations
Capacity Monitoring
No
Custom Reservation Inventory
No
Deposits / Prepayment Processing
No
Email Marketing
No
Facebook Reservations
No
Feedback Management
Yes
Guest Data
Yes
Guest Notifications
Yes
Mobile App Booking
Yes
Online / Website Reservations
Yes
Reminders
Yes
Reporting / Analytics
Yes
Seat / Table Optimization
No
Text/SMS Communications
No
Waitlist Management
Yes
Waitlist
Alerts/Notifications
No
Customer Database
No
For Restaurants
No
Prioritization
No
Public Waitlist
No
Reporting & Statistics
No
Self Check-in
No
Waiting Time Tracking
No
Waitlist Status Tracking
No
