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Average Ratings 7 Ratings
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Description
Bzz serves as a comprehensive digital platform for managing waitlists, queues, and reservations, specifically tailored for restaurants, fast-casual dining spots, food halls, and groups with multiple locations. Customers can easily join the waitlist by scanning a QR code or tapping an NFC device, all without the need for app downloads or incurring SMS charges, and they benefit from an interactive browser-based buzzer that provides audio, push notifications, and vibration alerts when their table becomes available. During their wait time, Bzz enhances the guest experience by delivering targeted marketing messages that promote drink specials and appetizer options, effectively encouraging customers to increase their spending prior to being seated. The platform also empowers staff to efficiently handle walk-ins and online bookings through a unified dashboard that includes a user-friendly drag-and-drop floor plan editor, real-time tracking of occupancy levels, two-way communication with guests, GPS-verified presence, and detailed analytics on wait times and peak periods. Additionally, Bzz offers customizable white-label branding solutions and features a free plan, as well as various paid subscription options that provide extra buzzers, personalized branding, advertising opportunities, and advanced analytics capabilities. This versatility makes Bzz an ideal choice for establishments looking to streamline operations while enhancing the overall dining experience for patrons.
Description
Smart Queue Management System reduces customer queue time, increases staff productivity, and delivers a pleasant customer experience. We have the solution for any business size. Qwaiting is a cloud-based queue management software. Queue Systems are designed for reducing wait times. Qwaiting is more than just a queue system. Our Queuing solutions increase efficiency, enhance profitability, create a secure environment and improve the customer experience. Your customers will not be willing to wait if you provide excellent customer service. Qwaiting allows customers to check in by phone and wait to be served. Your staff will have all the information they need to provide the best customer service. You will have a complete picture of the situation in real-time. We provide data that helps you make better business decisions, from customer journeys to employee performance.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Calabrio Workforce Management
No
Cisco Webex
No
EpicCare EMR
No
Microsoft Dynamics 365
No
Microsoft Exchange
No
Microsoft Teams
No
Nexsign
No
Oracle Siebel CRM
No
Scala Digital Signage
No
Telegram
No
Integrations
Calabrio Workforce Management
Yes
Cisco Webex
Yes
EpicCare EMR
Yes
Microsoft Dynamics 365
Yes
Microsoft Exchange
Yes
Microsoft Teams
Yes
Nexsign
Yes
Oracle Siebel CRM
Yes
Scala Digital Signage
Yes
Telegram
Yes
Pricing Details
Free
Starts from $11.99. Our top package is $29.99 per month. No per table fees.
Free Trial
Yes
Free Version
Yes
Pricing Details
$199 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Bzz Order Tracking Limited
Founded
2026
Country
Ireland
Website
bzz-app.com
Vendor Details
Company Name
Qwaiting
Founded
2018
Country
Singapore
Website
qwaiting.com
Product Features
Queue Management
Appointment Scheduling
No
Calendar
No
Communication Tools
No
Contactless
No
Customer Surveys
No
Dashboard
No
For Banks
No
For Government
No
For Healthcare
No
For Restaurants
No
For Retail
No
SMS Marketing
No
Supports Multiple Counters
No
Virtual Queue
No
Restaurant Reservations
Capacity Monitoring
No
Custom Reservation Inventory
Yes
Deposits / Prepayment Processing
No
Email Marketing
Yes
Facebook Reservations
No
Feedback Management
No
Guest Data
No
Guest Notifications
Yes
Mobile App Booking
No
Online / Website Reservations
Yes
Reminders
No
Reporting / Analytics
Yes
Seat / Table Optimization
Yes
Text/SMS Communications
Yes
Waitlist Management
Yes
Waitlist
Alerts/Notifications
Yes
Customer Database
No
For Restaurants
Yes
Prioritization
Yes
Public Waitlist
Yes
Reporting & Statistics
No
Self Check-in
Yes
Waiting Time Tracking
Yes
Waitlist Status Tracking
Yes
Product Features
Queue Management
Appointment Scheduling
Yes
Calendar
Yes
Communication Tools
Yes
Contactless
Yes
Customer Surveys
Yes
Dashboard
Yes
For Banks
Yes
For Government
Yes
For Healthcare
Yes
For Restaurants
Yes
For Retail
Yes
SMS Marketing
Yes
Supports Multiple Counters
Yes
Virtual Queue
Yes
