Average Ratings 4 Ratings
Average Ratings 0 Ratings
Description
Outdated tools are holding back your utility operations. Bynry's AI-powered SaaS platform, SMART360, modernizes how small and mid-sized utilities work.
By digitizing core functions like leak detection, meter reading, customer service, and infrastructure management, SMART360 helps you:
-Reduce costs: Streamline operations and minimize manual effort.
-Boost customer satisfaction: Improve service delivery and responsiveness.
-Enhance sustainability: Optimize resource allocation and minimize waste.
With SMART360, you're not just upgrading software; you're building a foundation for healthier, happier, and more resilient communities.
Description
Dropcountr offers robust yet user-friendly software for water analytics and customer engagement that seamlessly integrates with any meter, irrespective of its manufacturer or reading frequency. With Dropcountr CLEAR, utilities gain insights into customer habits, manage water efficiency budgets for both indoor and outdoor use, effectively respond to service inquiries, and interact with clients through contemporary communication platforms. Meanwhile, homeowners can utilize Dropcountr HOME, a dedicated customer portal, to gain insights into their water consumption, benchmark their usage against neighbors, achieve personal conservation goals, and take advantage of important rebates and utility updates. This cloud-based solution enhances data analytics and fosters customer engagement, turning water meter data into practical information beneficial for both utility personnel and their clientele. By leveraging preferred technologies to connect with customers, utilities can lower their service call volumes, automate notifications, and shift towards digital communication methods. Ultimately, this approach not only meets customer expectations but also boosts overall satisfaction levels among users. By embracing these innovations, both utilities and homeowners can work towards more sustainable water management practices.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
Amazon Web Services (AWS)
Yes
ArcGIS
Yes
Itron Enterprise Meter Data Management
No
Paymentus
Yes
Stripe
Yes
Integrations
Amazon Web Services (AWS)
No
ArcGIS
No
Itron Enterprise Meter Data Management
Yes
Paymentus
No
Stripe
No
Pricing Details
We have 3 package:
1. Smart Billing
2. Smart Workforce
3.Smart Utility
1. Smart Billing
2. Smart Workforce
3.Smart Utility
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Bynry INC
Founded
2022
Country
United States
Website
www.bynry.com
Vendor Details
Company Name
Dropcountr
Founded
2013
Country
United States
Website
www.dropcountr.com
Product Features
Utility Billing
ACH Payment Processing
No
Account Management
Yes
Billing & Invoicing
Yes
Cable
No
Collections Management
Yes
Customer Management
Yes
Electricity
Yes
Meter Management
Yes
Metered Billing
Yes
Move In / Move Out
Yes
Natural Gas
Yes
Non-Metered Billing
Yes
Online Payment Processing
Yes
Penalty / Cut-Off Processing
Yes
Rate Management
Yes
Service Call Management
Yes
Trash
No
Water
Yes
Work Order Management
Yes
Utility Management Systems
Billing & Invoicing
Yes
Cable
No
Customer Management
Yes
Demand Planning
No
Electricity
Yes
Natural Gas
Yes
Plant Management
Yes
Service Call Management
Yes
Trash
No
Water
Yes
Work Order Management
Yes
Workforce Management
Yes
Product Features
Customer Engagement
Analytics
No
Churn Management
No
Communication Management
No
Community Management
No
Content Syndication
No
Feedback Collection
No
Gamification
No
Live Chat
No
Video Content
No
Utility Management Systems
Billing & Invoicing
No
Cable
No
Customer Management
No
Demand Planning
No
Electricity
No
Natural Gas
No
Plant Management
No
Service Call Management
No
Trash
No
Water
No
Work Order Management
No
Workforce Management
No